Shop Assistant | Gatwick
Shop Assistant | Gatwick

Shop Assistant | Gatwick

Full-Time 19600 - 27300 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist in managing shop services for residents and staff at Gatwick Immigration Removal Centre.
  • Company: Serco delivers essential public services globally, focusing on care and innovation.
  • Benefits: Enjoy a competitive salary, pension, employee assistance, and career development opportunities.
  • Why this job: Make a real impact while working in a supportive, diverse team environment.
  • Qualifications: Retail experience and strong interpersonal skills are essential; ability to work under pressure is a plus.
  • Other info: Flexible working options available; we value diversity and inclusion in our hiring process.

The predicted salary is between 19600 - 27300 £ per year.

Serco: Gatwick Immigration Removal Centre
Permanent, Full Time
£24,511.64 per annum + Excellent Corporate Benefits Package
Here at Gatwick Immigration Removal Centre we have an exciting opportunity for an experienced Retail Assistant who can develop and maintain effective relations with the customer and external suppliers.
The key purpose of this role is to provide a comprehensive and efficient shop service to residents, dependent children and Staff. You will manage stock control systems to ensure that adequate stock levels are maintained at all times and operate/participate in the ordering process.
You will use computer-based software in order to service the residents shop requirements and ensure that stock is held appropriately and securely to ensure that shrinkage due to theft or deterioration is minimised. You\’ll ensure that detailed and accurate sales and purchase records are kept so that payment to suppliers can be efficiently progressed and liaise with other departments when required.
What you\’ll need to do the role?
You will be self-motivated and able to use your own initiative and work to tight deadlines. This is a role which requires strong interpersonal skills, excellent organisational skills, good oral and written communication and supervisory skills with a basic understanding of risk and conflict management and also requires the following:

  • Experience of working within a retail environment
  • Experience of working in a high-pressured operation.

If you feel you meet the above criteria, then please apply today!
Why Serco?
A place you can make an impact: Gatwick IRC is focused on decency and respect in all aspects of care for residents, which is delivered at a critical time in their lives.
A place you can count on : Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You\’ll be able to broaden your experience and apply your skills in new ways.
A place for you: As well as care for residents we also care for and support one another. We are a motivated team who will encourage you and help you to succeed with ongoing training development.
What we offer

  • Serco Benefits package
  • Pension up to 6%
  • Employee Assistance Programme
  • A role with a purpose
  • Genuine opportunity for career development
  • A chance to really make a difference to people lives
  • A company passionate about diversity and inclusion

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the \’Ban the Box\’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Shop Assistant | Gatwick employer: Serco Plc

At Serco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture at Gatwick Immigration Removal Centre. Our team is dedicated to making a meaningful impact in the lives of residents while providing ample opportunities for personal and professional growth through ongoing training and development. With a comprehensive benefits package and a commitment to diversity, you will find a rewarding environment where your contributions are valued and recognised.
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Contact Detail:

Serco Plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shop Assistant | Gatwick

✨Tip Number 1

Familiarise yourself with the specific needs of the Gatwick Immigration Removal Centre. Understanding the unique environment and the importance of providing a respectful service to residents will help you stand out during interviews.

✨Tip Number 2

Highlight your experience in high-pressure retail environments. Be ready to share examples of how you've successfully managed stock control and customer relations under tight deadlines, as this is crucial for the role.

✨Tip Number 3

Demonstrate your interpersonal skills by preparing to discuss how you've built effective relationships with customers and suppliers in previous roles. This will show that you can maintain the positive atmosphere needed in the centre.

✨Tip Number 4

Research Serco's values and commitment to diversity and inclusion. Being able to articulate how your personal values align with theirs can make a strong impression and show that you're a good cultural fit for the team.

We think you need these skills to ace Shop Assistant | Gatwick

Customer Service Skills
Stock Management
Organisational Skills
Interpersonal Skills
Communication Skills
Retail Experience
Computer Literacy
Attention to Detail
Conflict Management
Time Management
Problem-Solving Skills
Ability to Work Under Pressure
Initiative
Teamwork

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Highlight your relevant experience in retail and customer service, as these are crucial for the Shop Assistant position.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise your interpersonal skills, organisational abilities, and any experience in high-pressure environments, as these are essential for this role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples from your past work that demonstrate your ability to manage stock control and maintain effective relationships with customers and suppliers.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Serco Plc

✨Showcase Your Retail Experience

Make sure to highlight your previous experience in retail during the interview. Discuss specific roles and responsibilities you've had, especially those that involved customer service and stock management, as these are crucial for the Shop Assistant position.

✨Demonstrate Strong Interpersonal Skills

Since this role requires effective communication with customers and suppliers, be prepared to provide examples of how you've successfully interacted with diverse groups in past jobs. This will show your ability to build relationships and handle various situations.

✨Prepare for High-Pressure Scenarios

Given the high-pressure environment mentioned in the job description, think of instances where you've thrived under pressure. Be ready to discuss how you managed stress and maintained efficiency while meeting tight deadlines.

✨Understand Stock Control Systems

Familiarise yourself with stock control systems and processes. During the interview, express your understanding of how to maintain adequate stock levels and prevent shrinkage, as this knowledge is essential for the role.

Shop Assistant | Gatwick
Serco Plc

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