At a Glance
- Tasks: Provide essential portering and logistics services to support patients and hospital operations.
- Company: Join Serco, a global leader in delivering vital public services.
- Benefits: Enjoy competitive pay, generous leave, and extensive learning opportunities.
- Other info: Flexible working options and a supportive community for all employees.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Strong communication skills and a commitment to excellent customer service.
The predicted salary is between 12.92 - 12.92 £ per hour.
Location: James Cook University Hospital, Middlesbrough, TS4 3BW
Salary: £12.92 per hour plus excellent benefits
Schedule: Permanent, Part-time 21 hours per week
Ready to impact a better future? As a Hospital Porter in our healthcare services team, you’ll provide an essential portering and logistics service across James Cook University Hospital, helping patients, colleagues and visitors every day. Your work will support safe patient journeys, smooth hospital operations and the delivery of high-quality care. Our work touches lives, and this role is at the heart of that mission.
What you'll do as a Hospital Porter:
- Escort patients and visitors safely throughout the hospital using wheelchairs, beds and trolleys.
- Support safe and comfortable patient journeys while providing courteous and empathetic assistance.
- Transport medical records, mail, linen, furniture, gasses, and other essential items across the hospital.
- Collect, segregate and dispose of waste in line with established procedures and safety requirements.
- Operate and use equipment and systems including electronic task allocation tools and portering equipment.
- Work collaboratively with healthcare colleagues to ensure services run efficiently and patient care remains the priority.
Does this sound like you?
- You have strong verbal communication skills and can interact confidently with patients, visitors and colleagues.
- You take pride in delivering excellent customer service with care, empathy and professionalism.
- You can work independently, manage changing priorities and respond positively in a busy environment.
- You understand the importance of safety, confidentiality and following procedures.
- You are physically able to undertake a role that involves regular walking, moving equipment and supporting patient transfers.
What we offer:
- 6% contributory pension scheme
- 27 days annual leave (pro rata) plus bank public holidays
- A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
- 24/7 Employee Assistance Programme, BUPA Anytime Healthline, wellbeing app, simply health cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
- Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
- Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
This role requires an Enhanced DBS check which involves a detailed check of spent and unspent convictions and other relevant information to ensure safeguarding compliance. You will also complete an Occupational Health Questionnaire so we can provide any necessary support to help you carry out your responsibilities.
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).
Let’s impact a better future, together. Apply today.
Hospital Porter in Middlesbrough employer: Serco Plc
As an HGV Driver with us in Stowmarket, you will join a supportive and dynamic team that values your contributions and prioritises your well-being. We offer competitive salaries, excellent benefits, and a work-life balance that allows you to thrive both personally and professionally. With opportunities for growth and development, you can build a rewarding career in a company that truly cares about its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Hospital Porter in Middlesbrough
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Hospital Porter in Middlesbrough
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Serco Plc, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Serco Plc
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Serco Plc.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Serco Plc.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Serco Plc can really resonate with interviewers and show your commitment to the field.
