At a Glance
- Tasks: Lead support for neurodivergent prisoners, enhancing their education and employment opportunities.
- Company: Join Serco, a global leader in delivering essential public services.
- Benefits: Competitive salary, generous holiday, pension scheme, and extensive training opportunities.
- Other info: Inclusive workplace with a focus on personal growth and community impact.
- Why this job: Make a real difference in the lives of individuals and communities through impactful support.
- Qualifications: Experience in neurodiversity support and strong partnership-working skills required.
The predicted salary is between 37464 - 37464 £ per year.
Location: HMP Thameside, London SE28 0FJ
Salary: £37,464 per annum, dependant on experience plus £6,500 London Weighting plus excellent benefits
Schedule: Full-time, Monday to Friday
Ready to impact a better future? As a Neurodiversity Support Manager in our Prisons business, you'll lead and develop support for neurodivergent prisoners, helping them engage with education, skills and employment opportunities while in custody. You'll work across the prison to remove barriers, improve outcomes and create impactful solutions that support rehabilitation and progression. Our work touches lives every day. In this role, you'll help create positive impact on communities by ensuring prisoners with neurodiverse needs receive the support they need to develop skills, build confidence and prepare for a more positive future. Through partnership working, innovation and a focus on inclusion, you'll help shape an environment where people can grow, achieve and move forward with pride and purpose.
What you’ll do as a Neurodiversity Support Manager:
- Lead the prison’s neurodiversity strategy and support provision.
- Identify and remove barriers to education, skills, work and progression.
- Case manage individuals requiring additional support.
- Analyse data and performance to improve participation and achievement.
- Work collaboratively across departments to ensure reasonable adjustments and effective support are in place.
- Build strong partnerships with education providers, prison departments and community agencies to support rehabilitation and resettlement.
- Raise awareness and increase understanding of neurodiversity across the establishment.
Does this sound like you?
- Experience in a specialist neurodiversity, Special Educational Needs and Disabilities (SEND), Additional Learning Needs (ALN) or related support role.
- Strong stakeholder management and partnership-working skills.
- Experience working within complex, multi-agency environments.
- Experience implementing change and driving continuous improvement.
- PGCE, Cert Ed, or Level 5 Education and Training qualification and Level 4 Certificate in Supporting Learners with SEND/ALN, or significant equivalent specialist experience supporting individuals with complex needs in a custodial or multidisciplinary environment.
- Excellent communication, analytical and problem-solving skills with a commitment to inclusion and positive outcomes.
What we offer:
- 23 days’ holiday plus bank holidays
- Up to 6% contributory pension scheme
- Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme
- Our employee networks support connection by providing spaces for collaboration, learning, and belonging.
Vetting and checks: Job offers are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced Disclosure and Barring Service (DBS) clearance, satisfactory employment references and occupational health checks. This role is exempt from the Rehabilitation of Offenders Act 1974. All roles are subject to random alcohol and drug testing.
A little bit about us: At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
Our inclusive recruitment commitment: We prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge.
For support with your application, please contact us. Let’s impact a better future, together. Apply today.
Neurodiversity Support Manager in London employer: Serco Plc
As an HGV Driver with us in Stowmarket, you will join a supportive and dynamic team that values your contributions and prioritises your well-being. We offer competitive salaries, excellent benefits, and a work-life balance that allows you to thrive both personally and professionally. With opportunities for growth and development, you can build a rewarding career in a company that truly cares about its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Neurodiversity Support Manager in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Serco Plc.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Serco Plc!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Serco Plc, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Serco Plc or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Neurodiversity Support Manager in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Serco Plc:Before hitting send, make sure to tailor your application specifically to Serco Plc! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Serco Plc
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
