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- Tasks: Drive around London redistributing Santander Bicycles and ensuring eBikes are charged and ready for hire.
- Company: Join a company dedicated to making London greener through its Cycle Hire Scheme.
- Benefits: Enjoy free Cycle Hire membership, discounts, and a contributory pension scheme.
- Why this job: Be a vital part of a team that promotes sustainability and excellent customer service in London.
- Qualifications: Must have a full UK Manual driving licence and excellent customer service skills.
- Other info: Flexibility is key; you'll also assist with bike patrols and be subject to random drug testing.
The predicted salary is between 27352 - 30400 £ per year.
Address: Penton Depot
Contract Type: Permanent and 12 month fixed term, Full Time
Working Hours: 40 hours per week, 8 hour shifts or 12 hour shifts
Salary: £27,352 per annum + Excellent Benefits
As the Redistribution Driver, you will drive across London redistributing Santander Bicycles to increase customer hires and to collect bicycles for service and repair to return to the depots. In addition, you will work with team leaders to manage the active eBikes on the scheme, ensuring these are charged and available to hire for customers. You will also collaborate with Control Centre colleagues to ensure the maximum number of bicycles can be collected and redistributed each shift, minimizing lost time and providing great service for Londoners.
This role is vital to the success of the Cycle Hire Scheme, and we are looking for candidates who take great pride in their work and are committed to being the best ambassadors for the Cycle Hire Service. Our Redistribution Drivers directly contribute to making London a greener place to live and visit and are responsible for ensuring our bikes are safe for all to use, so it is important that you take that responsibility seriously and are a considerate and courteous driver.
To be considered for this position, you will have excellent customer service skills, experience driving around the London area, and a full UK Manual driving licence that you have held for at least 1 year. A driving assessment will take place if you pass your interview.
At times, we may ask you to assist our On Street Mobile Operative teams with on foot and bicycle patrols to collect and return abandoned bikes, so flexibility and willingness to undertake additional duties are preferred.
Please note, this position is subject to random drug and alcohol testing.
What we offer:
- Free Cycle Hire membership worth up to £120 and 15% off a new bike
- Up to 6% contributory pension scheme
- Serco discounts which include cinema, Merlin entertainment, online shopping discounts, and discounts on mobile phone plans and leisure centre memberships
- Interesting, varied, and enjoyable work
- A company that recognises your contribution
Apply: Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Contact Detail:
Serco Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver
✨Tip Number 1
Familiarise yourself with the London area, especially the key locations for bike redistribution. Knowing the best routes and traffic patterns can give you an edge during the driving assessment.
✨Tip Number 2
Showcase your customer service skills during the interview. Think of examples where you've gone above and beyond for customers, as this role requires you to be a great ambassador for the Cycle Hire Service.
✨Tip Number 3
Be prepared to discuss your flexibility and willingness to take on additional duties, such as assisting with on-foot patrols. This shows that you're a team player and ready to contribute wherever needed.
✨Tip Number 4
Understand the importance of safety and responsibility in this role. Be ready to talk about how you ensure the bikes are safe for use and how you would handle any issues that arise while on the job.
We think you need these skills to ace Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Redistribution Driver position. Highlight your relevant experience in driving, customer service, and any knowledge of the London area.
Tailor Your CV: Make sure your CV reflects your driving experience, customer service skills, and any relevant qualifications. Emphasise your full UK Manual driving licence and any previous roles that demonstrate your ability to work flexibly and responsibly.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the Cycle Hire Scheme. Mention how you can contribute to making London greener and your commitment to providing excellent service to customers.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Serco Plc
✨Know the Route
Familiarise yourself with the key areas of London where you'll be driving. Understanding the best routes and potential traffic hotspots can demonstrate your local knowledge and preparedness.
✨Showcase Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. This is crucial as the role involves interacting with the public, so highlighting your communication skills will set you apart.
✨Emphasise Flexibility
Be ready to discuss your willingness to take on additional duties, such as assisting with on-foot patrols. Showing that you're adaptable and open to various tasks will reflect positively on your application.
✨Highlight Safety Awareness
Discuss your commitment to safety while driving and handling bicycles. Given the responsibility of ensuring bikes are safe for use, demonstrating a strong safety mindset will resonate well with the interviewers.
