Workshop Manager

Full Time | 40 Hours per Week | Monday - Friday

£56-57k per annum + Excellent Benefits

Lead a workshop that keeps London moving. At Serco, the work we do matters. Every day, our teams help deliver essential public services that support communities across the UK. As Workshop Manager at our Lambeth Workshop, you'll play a vital leadership role in ensuring our fleet operations run safely, efficiently and to the highest standards. This is more than a workshop management position - it's an opportunity to shape performance, inspire a skilled team and make a visible impact across a critical operation. If you're a hands-on leader with strong fleet maintenance experience and a passion for operational excellence, we'd love to hear from you.

At Serco, you'll be part of an organisation recognised among the top 1% of employers globally. We invest in our people, champion progression and create environments where careers can thrive. You'll join a supportive leadership team, gain access to extensive development opportunities and have the chance to make a genuine difference every day.

What you'll be doing:

• Leading the day-to-day operation of the Lambeth Maintenance Workshop, ensuring our fleet maintenance services are safe, compliant, cost-effective and high performing.
• Leading and developing a high-performing workshop team through coaching, mentoring and clear leadership.
• Driving workshop performance across key operational metrics including VOR reduction, MOT compliance and service delivery KPIs.
• Maintaining the highest standards of health, safety and compliance across all workshop activities.
• Managing workshop budgets effectively while identifying opportunities for efficiencies and continuous improvement.
• Building strong working relationships with internal customers, operational stakeholders and external partners.
• Implementing and improving workshop processes to enhance productivity, quality and service reliability.
• Creating a positive, engaged and accountable workshop culture.

What we're looking for:

• Proven experience managing fleet maintenance operations or vehicle workshops.
• Strong leadership skills with experience motivating and developing teams.
• Excellent knowledge of workshop health and safety standards and compliance requirements.
• Experience managing large or complex vehicle fleets.
• Strong problem-solving and decision-making abilities.
• The confidence to influence stakeholders and build trusted working relationships.
• A proactive mindset with a focus on continuous improvement.

Our benefits include:

• 25 days annual leave plus bank holidays.
• Company car scheme.
• Up to 6% contributory pension scheme.
• Access to over 1,100 learning and development courses.
• Funding opportunities for qualifications and apprenticeships.
• Mentoring and internal progression opportunities.
• Employee Assistance Programme and wellbeing support.
• 24/7 virtual GP access and Bupa Anytime HealthLine.
• Discounts across approximately 1,000 retailers, travel and entertainment providers.
• Paid volunteering day and charity giving schemes.
• Inclusive employee networks supporting diversity, collaboration and belonging.

Additional information:

As part of the recruitment process, successful candidates will complete Right to work checks and an Occupational Health Questionnaire to ensure any required workplace support can be provided.

Ready to take the next step? If you're ready to lead a busy, high-performing workshop operation and build a career with real purpose, apply today and help us deliver services that make a difference across London. Let's impact a better future, together.

Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.