Leisure Centre GM: Lead Safety, Service & Community Impact in Oxford
Leisure Centre GM: Lead Safety, Service & Community Impact

Leisure Centre GM: Lead Safety, Service & Community Impact in Oxford

Oxford Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Ferry Leisure Centre, ensuring safety and exceptional customer service.
  • Company: A top service provider in Oxford with a focus on community impact.
  • Benefits: Free membership, training opportunities, and competitive pension contributions.
  • Why this job: Make a real difference in your community while developing your leadership skills.
  • Qualifications: Proven leadership experience and a passion for community engagement.
  • Other info: Join a dynamic team dedicated to enhancing local leisure experiences.

The predicted salary is between 36000 - 60000 Β£ per year.

A leading service provider in Oxford is seeking an experienced General Manager to oversee the Ferry Leisure Centre's operations. The role demands strong leadership skills to ensure compliance with safety regulations and deliver exceptional customer experiences.

With a focus on team development, operational performance, and community engagement, this position offers a rewarding opportunity to make a significant impact.

Benefits include free membership, training opportunities, and competitive pension contributions.

Leisure Centre GM: Lead Safety, Service & Community Impact in Oxford employer: Serco North America

As a leading service provider in Oxford, we pride ourselves on fostering a vibrant work culture that prioritises safety, exceptional service, and community impact. Our employees enjoy benefits such as free leisure centre membership, extensive training opportunities for personal and professional growth, and competitive pension contributions, making us an excellent employer for those looking to make a meaningful difference in the community.
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Contact Detail:

Serco North America Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Leisure Centre GM: Lead Safety, Service & Community Impact in Oxford

✨Tip Number 1

Network like a pro! Reach out to people in the leisure industry, especially those connected to the Ferry Leisure Centre. A friendly chat can open doors and give you insights that might just land you the job.

✨Tip Number 2

Show off your leadership skills! When you get the chance to meet with potential employers, share specific examples of how you've led teams to success. We want to see how you can inspire others and drive performance.

✨Tip Number 3

Be ready to discuss community engagement! This role is all about making an impact, so come prepared with ideas on how you can enhance community involvement at the leisure centre. We love innovative thinkers!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are eager to make a difference in the community.

We think you need these skills to ace Leisure Centre GM: Lead Safety, Service & Community Impact in Oxford

Leadership Skills
Safety Compliance
Customer Service Excellence
Team Development
Operational Performance Management
Community Engagement
Training and Development
Impact Assessment

Some tips for your application 🫑

Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've successfully managed teams and improved operational performance in previous roles.

Emphasise Safety Compliance: Since safety is a big deal for us, be sure to mention any relevant experience you have with safety regulations. This will show that you understand the importance of keeping our community safe.

Focus on Customer Experience: We’re all about delivering exceptional customer experiences. Share examples of how you've enhanced service quality in past positions, as this will resonate well with what we’re looking for.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.

How to prepare for a job interview at Serco North America

✨Know Your Safety Regulations

Make sure you brush up on the latest safety regulations relevant to leisure centres. Being able to discuss how you would ensure compliance and promote a safe environment will show your expertise and commitment to safety.

✨Showcase Your Leadership Style

Prepare examples of how you've successfully led teams in the past. Think about specific situations where you developed team members or improved operational performance, as this will highlight your leadership skills and ability to drive results.

✨Engage with Community Impact

Research the local community and think about how the leisure centre can engage with it. Be ready to share ideas on community programmes or partnerships that could enhance the centre's impact, demonstrating your commitment to community engagement.

✨Prepare for Customer Experience Questions

Anticipate questions about delivering exceptional customer experiences. Have a few anecdotes ready that illustrate how you've handled customer feedback or improved service delivery in previous roles, showcasing your focus on customer satisfaction.

Leisure Centre GM: Lead Safety, Service & Community Impact in Oxford
Serco North America
Location: Oxford

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