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- Tasks: Supervise activities, ensure safety, and maintain high service standards at the leisure centre.
- Company: Join Maidstone Community Leisure Trust, promoting active lifestyles in a fun environment.
- Benefits: Enjoy free gym membership, discounts, and excellent training opportunities.
- Other info: Supportive team culture with career progression opportunities across 55 facilities.
- Why this job: Make a real impact by ensuring customer safety and enhancing community leisure experiences.
- Qualifications: Experience in leisure environments, strong swimming skills, and safety awareness required.
The predicted salary is between 27010 - 27010 £ per year.
This job is a permanent, full-time position (40 hours p/w, including early, late and weekend shifts on a rota basis) with a salary of up to £27,010 per annum plus a corporate benefits package.
At Maidstone Community Leisure Trust, our goal is to encourage active, healthy lifestyles in a safe, warm, clean, friendly, and fun environment. We aim to be the destination of choice for being part of an active community, helping you to make more of every day.
As the Relief Duty Manager, you will work within the Maidstone Leisure Centre, ensuring customer safety and high standards of service and customer care. You will report to the duty manager and, in their absence, manage the facility, ensuring all activities are delivered to a high standard. Your responsibilities will include supervising specific activities, maintaining high cleanliness standards, and safely handling and setting up equipment.
We are looking for candidates with previous experience in a leisure environment, particularly in pool supervision, who can demonstrate a can-do attitude. You will need to be safety conscious, vigilant, and able to handle pressurised situations. Strong swimming skills are essential, and it is desirable to hold a National Pool Lifeguard Qualification (Royal Life Saving Society) or equivalent, along with a first aid qualification.
What we offer:
- Free membership at the Centre plus heavily discounted use of classes and facilities
- Free safeguarding training and DBS check
- Excellent development and training opportunities
- Up to 6% employer matched pension contribution
- 21 days annual leave plus public holidays
- Life assurance up to 2x base salary
- All leisure benefits - Employee Benefits (moreleisure.com)
Serco/Serco Leisure Operating Limited are appointed as the Trust's Managing Agents. We manage the recruitment process and the Trust's employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 if they have any additional queries or requirements.
Applicants should be aware that in line with the company's policy, employees will have a DBS check where appropriate.
Relief Duty Manager - Maidstone Leisure Centre employer: Serco North America
Contact Detail:
Serco North America Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Duty Manager - Maidstone Leisure Centre
✨Tip Number 1
Get to know the company culture! Before your interview, check out Maidstone Community Leisure Trust's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your previous experience in leisure environments can relate to the Relief Duty Manager role. We want you to highlight your safety consciousness and ability to handle pressurised situations!
✨Tip Number 3
Show off your swimming skills! If you have your National Pool Lifeguard Qualification or equivalent, make sure to mention it. This is a key requirement for the role, and we want to see how you can contribute to keeping customers safe.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Relief Duty Manager - Maidstone Leisure Centre
Some tips for your application 🫡
Show Your Passion for Leisure: When you're writing your application, let your enthusiasm for leisure shine through! We want to see how much you care about creating a fun and safe environment for everyone. Share any relevant experiences that highlight your love for community activities.
Highlight Relevant Experience: Make sure to detail your previous experience in a leisure environment, especially if you've supervised pools before. We’re looking for candidates who can demonstrate their skills and safety consciousness, so don’t hold back on showcasing what you’ve done!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read. Use bullet points if it helps to break down your skills and achievements!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll find all the details you need there. Plus, it shows us you’re keen to be part of our team!
How to prepare for a job interview at Serco North America
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Relief Duty Manager. Familiarise yourself with the key aspects of pool supervision, customer safety, and maintaining high service standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in a leisure environment, especially any roles involving pool supervision. Prepare specific examples of how you've handled pressurised situations or ensured customer safety. This will demonstrate your capability and readiness for the challenges of the job.
✨Emphasise Teamwork
Since the role involves working closely with a supportive team, highlight your ability to collaborate effectively. Share examples of how you've contributed to a positive team environment in past roles. This will show that you value teamwork and can fit into their close-knit culture.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or the centre's community initiatives. This not only shows your interest but also helps you gauge if the environment aligns with your values.