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- Tasks: Lead daily operations, ensure safety, and enhance customer experience at our leisure centre.
- Company: Community-focused leisure organisation in Sittingbourne.
- Benefits: Competitive salary, 28 days leave, and a contributory pension scheme.
- Other info: Full-time role with opportunities for personal and professional growth.
- Why this job: Make a difference in your community while leading a passionate team.
- Qualifications: Lifeguard qualifications and experience in team supervision required.
The predicted salary is between 27376 - 27376 £ per year.
A community leisure organization in Sittingbourne is seeking a Duty Manager to oversee daily facility operations, ensuring safety and enhancing customer experience. The ideal candidate will hold relevant lifeguard qualifications and have experience in supervising teams.
This full-time role involves responsibilities like:
- Leading the operational team
- Handling emergencies
- Complying with health and safety standards
The position offers a competitive salary of £27,376 per annum along with excellent benefits including 28 days of leave and a contributory pension scheme.
Leisure Centre Duty Manager - Lead Safety & Service in Kent employer: Serco North America
Contact Detail:
Serco North America Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Centre Duty Manager - Lead Safety & Service in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to safety and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers, especially around handling emergencies and leading teams.
✨Tip Number 3
Showcase your lifeguard qualifications and any relevant experience during interviews. Bring along certificates or examples of how you've ensured safety in previous roles. This will demonstrate your commitment to maintaining high standards.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Leisure Centre Duty Manager - Lead Safety & Service in Kent
Some tips for your application 🫡
Show Your Passion for Community: When writing your application, let us see your enthusiasm for community engagement and customer service. Share any relevant experiences that highlight your commitment to enhancing the leisure experience for everyone.
Highlight Your Leadership Skills: As a Duty Manager, you'll be leading a team, so make sure to showcase your supervisory experience. We want to know how you've successfully managed teams in the past and what strategies you used to motivate and support them.
Be Clear About Your Qualifications: Don’t forget to mention your lifeguard qualifications and any other relevant certifications. We need to see that you meet the safety standards required for this role, so be specific about your credentials.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Serco North America
✨Know Your Safety Standards
Make sure you brush up on health and safety regulations relevant to leisure centres. Be prepared to discuss how you would handle emergencies and ensure the safety of both staff and customers.
✨Showcase Your Leadership Skills
Think of examples from your past experience where you've successfully led a team. Highlight how you motivated your team, resolved conflicts, and improved service delivery in a busy environment.
✨Customer Experience is Key
Prepare to talk about how you would enhance customer experience at the leisure centre. Consider specific initiatives or changes you've implemented before that made a positive impact on customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. This could be about the team dynamics, future projects, or how success is measured in this role. It shows your genuine interest in the position and the organisation.