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- Tasks: Manage global insurance programmes and drive risk management improvements.
- Company: Join Serco, a diverse and inclusive company passionate about innovation.
- Benefits: Competitive salary, car allowance, private healthcare, and flexible working options.
- Other info: Enjoy a supportive culture with extensive career development opportunities.
- Why this job: Make a real impact in risk management while developing your career.
- Qualifications: Experience in corporate insurance and strong analytical skills required.
The predicted salary is between 50000 - 65000 £ per year.
Location: Hybrid/ London | Employment: Permanent – Full Time | Salary: Competitive + Car Allowance, Bonus Scheme, Private Medical Cover and Pension Matched up to 6%
Overview
Drive how we manage risk and how we do it better, taking ownership of the Group’s global insurance programme across multiple regions and business units.
Responsibilities
- Managing day-to-day insurance programmes across multiple regions and business units
- Leading end-to-end renewal activity, from underwriting data through to negotiation and placement
- Ensuring insurance programmes meet contractual requirements and align with the Group’s risk appetite
- Continuously reviewing and improving programme structure, including insurer placement, retention levels, and use of captive insurance
- Providing clear, commercially focused insurance advice to support new business and contract delivery
- Identifying opportunities to improve processes, data quality, and the efficiency of insurance operations
- Analysing claims and loss data to inform better decision-making and risk management strategies
- Building strong relationships with brokers, insurers, and internal stakeholders
- Supporting contract certainty through policy wording review and negotiation
- Collaborating with divisional and senior stakeholders across finance and operations
Qualifications
- Significant experience within corporate insurance, ideally in a large, multinational organisation
- Strong knowledge across Property, Liability, Financial Lines, and Specialty insurance classes
- Experience managing global insurance programmes and renewal processes
- Experience working with captive insurance structures and retained risk strategies
- A proven ability to identify and deliver process improvements and operational efficiencies
- Strong analytical capability, including insurance cost and performance optimisation
- A confident communicator, able to influence and build credibility with senior stakeholders
- A proactive, curious approach with a drive to challenge and improve how things are done
Benefits
- Company car / £4200 cash alternative
- Private healthcare
- Bonus scheme of 10% on target
- Flexible working considered
- Pension – 6%
- Chance to contribute to innovation in the public services
- A company passionate about diversity and inclusion
- Serco discounts including cinema, entertainment, online shopping, mobile phone plans and leisure centre memberships
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more
- A wealth of career development training including role specific training, leadership coaching, formal study and more
- A safe and supportive culture
Equal Opportunity Employer
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
For help with your application contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
Insurance Manager employer: Serco North America
Contact Detail:
Serco North America Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Manager
✨Network Like a Pro
Get out there and connect with people in the insurance industry! Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Ace the Interview
Prepare for your interviews by researching the company and its insurance programmes. Think about how your experience aligns with their needs and be ready to share specific examples. Confidence is key, so practice your pitch until it feels natural!
✨Show Off Your Skills
During interviews, highlight your analytical skills and ability to improve processes. Use real-life examples to demonstrate how you’ve managed global insurance programmes or enhanced operational efficiencies. This will show you’re the right fit for the role.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Insurance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Insurance Manager role. Highlight your experience in managing global insurance programmes and any specific achievements that align with the responsibilities listed in the job description.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Use it to showcase your strong analytical skills and your proactive approach to improving processes, as these are key aspects of the position.
Showcase Your Communication Skills: Since you'll be working with senior stakeholders, it's important to demonstrate your confident communication style. Use examples from your past experiences where you've influenced decisions or built strong relationships.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. This way, we can ensure your application gets the attention it deserves and you can easily track its progress!
How to prepare for a job interview at Serco North America
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of Property, Liability, Financial Lines, and Specialty insurance classes. Be ready to discuss how you've managed global insurance programmes in the past and any specific challenges you've faced.
✨Show Off Your Analytical Skills
Prepare to talk about how you've used data analysis to inform decision-making and improve risk management strategies. Bring examples of how you've optimised insurance costs and performance in previous roles.
✨Build Relationships
Demonstrate your ability to build strong relationships with brokers, insurers, and internal stakeholders. Think of examples where your communication skills helped influence senior stakeholders or led to successful negotiations.
✨Be Proactive and Curious
Exhibit your proactive approach by discussing times when you've challenged the status quo and implemented process improvements. Show that you're not just a follower but someone who actively seeks out ways to enhance operations.