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- Tasks: Lead the Procure-to-Pay function and develop operational strategies.
- Company: Join Serco North America, a leader in BPO and transformation.
- Benefits: Enjoy a competitive salary, company car, private healthcare, and bonuses.
- Other info: Hybrid role with opportunities for professional growth and collaboration.
- Why this job: Make a real impact by driving operational excellence in a dynamic environment.
- Qualifications: Experience in P2P/S2P operations and shared services is essential.
The predicted salary is between 60000 - 80000 £ per year.
Serco North America is looking for an experienced P2P Operations Manager based in Hook, UK. In this hybrid role, you will lead the end-to-end Procure-to-Pay (P2P) function, ensuring operational excellence and alignment between teams and stakeholders.
Key responsibilities include:
- Developing operational strategies
- Managing offshore BPO partners
A strong background in P2P/S2P operations and experience in shared services environments are essential.
The position offers a competitive salary and benefits including a company car, private healthcare, and a substantial bonus plan.
Global P2P Operations Lead — BPO & Transformation in Hook employer: Serco North America
Contact Detail:
Serco North America Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global P2P Operations Lead — BPO & Transformation in Hook
✨Tip Number 1
Network like a pro! Reach out to your connections in the P2P space and let them know you're on the hunt for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its P2P operations. Show us that you understand their challenges and how you can bring operational excellence to the table.
✨Tip Number 3
Don’t just apply anywhere; focus on roles that align with your skills in P2P/S2P operations. Use our website to find positions that match your expertise and make your application stand out!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Remind them why you’re the best fit for leading their P2P function.
We think you need these skills to ace Global P2P Operations Lead — BPO & Transformation in Hook
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the P2P Operations Lead role. Highlight your experience in P2P/S2P operations and any relevant achievements that showcase your ability to lead teams and manage offshore partners.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've driven operational excellence in previous positions and how you align with our values at Serco.
Showcase Your Leadership Skills: In both your CV and cover letter, emphasise your leadership experience. We want to see how you've successfully managed teams and collaborated with stakeholders to achieve common goals in shared services environments.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Serco North America
✨Know Your P2P Inside Out
Make sure you brush up on your Procure-to-Pay knowledge. Understand the end-to-end process and be ready to discuss how you've successfully managed P2P operations in the past. Highlight any specific strategies you've developed that led to operational excellence.
✨Showcase Your Leadership Skills
As a Global P2P Operations Lead, you'll need to demonstrate strong leadership. Prepare examples of how you've led teams or managed offshore BPO partners effectively. Think about challenges you've faced and how you overcame them to align teams and stakeholders.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in shared services environments. Practice articulating your thought process and decision-making strategies when faced with operational challenges. This will show your analytical skills and ability to think on your feet.
✨Research Serco North America
Familiarise yourself with Serco's values, mission, and recent projects. Being able to connect your experience with their goals will demonstrate your genuine interest in the role. Plus, it’ll help you tailor your answers to align with what they’re looking for in a candidate.