Global P2P Operations Lead — BPO & Transformation in Hampshire
Global P2P Operations Lead — BPO & Transformation

Global P2P Operations Lead — BPO & Transformation in Hampshire

Hampshire Full-Time 60000 - 80000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Procure-to-Pay function and develop operational strategies.
  • Company: Join Serco North America, a leader in innovative operations.
  • Benefits: Enjoy a competitive salary, company car, private healthcare, and bonuses.
  • Other info: Hybrid role with opportunities for professional growth and collaboration.
  • Why this job: Make a real impact by driving operational excellence in a dynamic environment.
  • Qualifications: Experience in P2P/S2P operations and shared services is essential.

The predicted salary is between 60000 - 80000 £ per year.

Serco North America is looking for an experienced P2P Operations Manager based in Hook, UK. In this hybrid role, you will lead the end-to-end Procure-to-Pay (P2P) function, ensuring operational excellence and alignment between teams and stakeholders.

Key responsibilities include:

  • Developing operational strategies
  • Managing offshore BPO partners

A strong background in P2P/S2P operations and experience in shared services environments are essential.

The position offers a competitive salary and benefits including a company car, private healthcare, and a substantial bonus plan.

Global P2P Operations Lead — BPO & Transformation in Hampshire employer: Serco North America

Serco North America is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Hook, UK. Employees benefit from competitive salaries, comprehensive private healthcare, and a generous bonus plan, alongside opportunities for professional growth and development within a global organisation committed to operational excellence.
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Contact Detail:

Serco North America Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Global P2P Operations Lead — BPO & Transformation in Hampshire

Tip Number 1

Network like a pro! Reach out to your connections in the P2P space and let them know you're on the hunt for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

Tip Number 2

Prepare for those interviews by researching Serco North America and their P2P operations. Show us that you understand their business and how you can contribute to their operational excellence.

Tip Number 3

Practice your pitch! Be ready to explain how your experience aligns with the responsibilities of leading the P2P function. We want to hear about your strategies and successes in managing offshore BPO partners.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Global P2P Operations Lead — BPO & Transformation in Hampshire

P2P Operations Management
S2P Operations Knowledge
Operational Strategy Development
Stakeholder Management
BPO Partner Management
Shared Services Experience
Leadership Skills
Process Improvement
Cross-Functional Collaboration
Analytical Skills
Communication Skills
Problem-Solving Skills
Adaptability
Project Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the P2P Operations Lead role. Highlight your experience in P2P/S2P operations and any relevant achievements that showcase your ability to lead teams and manage offshore partners.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've driven operational excellence in previous positions and how you align with our values at Serco.

Showcase Your Leadership Skills: In both your CV and cover letter, emphasise your leadership experience. We want to see how you've successfully led teams and managed relationships with stakeholders in shared services environments.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Serco North America

Know Your P2P Inside Out

Make sure you brush up on your knowledge of the Procure-to-Pay process. Be ready to discuss specific strategies you've implemented in previous roles, especially in managing offshore BPO partners. This will show that you understand the nuances of the role and can hit the ground running.

Showcase Your Leadership Skills

As a Global P2P Operations Lead, you'll need to demonstrate strong leadership capabilities. Prepare examples of how you've led teams or projects in the past, particularly in shared services environments. Highlight your ability to align teams and stakeholders towards common goals.

Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills in real-world situations. Think about challenges you've faced in P2P operations and how you overcame them. This will help you illustrate your operational excellence and strategic thinking.

Research Serco North America

Familiarise yourself with Serco North America's values, mission, and recent developments. Understanding their approach to BPO and transformation will allow you to tailor your responses and show genuine interest in the company. It’s all about making that connection!

Global P2P Operations Lead — BPO & Transformation in Hampshire
Serco North America
Location: Hampshire

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