At a Glance
- Tasks: Lead a high-impact maintenance team to ensure fleet operations run smoothly and safely.
- Company: Join Serco, a top employer dedicated to delivering essential public services.
- Benefits: Enjoy 25 days annual leave, a company car scheme, and extensive development opportunities.
- Other info: Be part of a supportive culture that champions progression and diversity.
- Why this job: Make a real difference in London while shaping a skilled team and improving operations.
- Qualifications: Experience in fleet maintenance and strong leadership skills are essential.
The predicted salary is between 56000 - 57000 £ per year.
Workshop Manager Lambeth Workshop, Brixton, London SE24 0JF
Full Time | 40 Hours per Week | Monday - Friday
£56-57k per annum + Excellent Benefits
Lead a workshop that keeps London moving. At Serco, the work we do matters. Every day, our teams help deliver essential public services that support communities across the UK. As Workshop Manager at our Lambeth Workshop, you'll play a vital leadership role in ensuring our fleet operations run safely, efficiently and to the highest standards. This is more than a workshop management position - it's an opportunity to shape performance, inspire a skilled team and make a visible impact across a critical operation. If you're a hands-on leader with strong fleet maintenance experience and a passion for operational excellence, we'd love to hear from you.
At Serco, you'll be part of an organisation recognised among the top 1% of employers globally. We invest in our people, champion progression and create environments where careers can thrive. You'll join a supportive leadership team, gain access to extensive development opportunities and have the chance to make a genuine difference every day.
What you'll be doing
As Workshop Manager, you'll lead the day-to-day operation of the Lambeth Maintenance Workshop, ensuring our fleet maintenance services are safe, compliant, cost-effective and high performing. Key responsibilities include:
- Leading and developing a high-performing workshop team through coaching, mentoring and clear leadership
- Driving workshop performance across key operational metrics including VOR reduction, MOT compliance and service delivery KPIs
- Maintaining the highest standards of health, safety and compliance across all workshop activities
- Managing workshop budgets effectively while identifying opportunities for efficiencies and continuous improvement
- Building strong working relationships with internal customers, operational stakeholders and external partners
- Implementing and improving workshop processes to enhance productivity, quality and service reliability
- Creating a positive, engaged and accountable workshop culture
What we're looking for
We're looking for an experienced and motivated leader who can balance operational excellence with people leadership. You’ll ideally have:
- Proven experience managing fleet maintenance operations or vehicle workshops
- Strong leadership skills with experience motivating and developing teams
- Excellent knowledge of workshop health and safety standards and compliance requirements
- Experience managing large or complex vehicle fleets
- Strong problem-solving and decision-making abilities
- The confidence to influence stakeholders and build trusted working relationships
- A proactive mindset with a focus on continuous improvement
Our benefits include:
- 25 days annual leave plus bank holidays
- Company car scheme
- Up to 6% contributory pension scheme
- Access to over 1,100 learning and development courses
- Funding opportunities for qualifications and apprenticeships
- Mentoring and internal progression opportunities
- Employee Assistance Programme and wellbeing support
- 24/7 virtual GP access and Bupa Anytime HealthLine
- Discounts across approximately 1,000 retailers, travel and entertainment providers
- Paid volunteering day and charity giving schemes
- Inclusive employee networks supporting diversity, collaboration and belonging
Additional information
As part of the recruitment process, successful candidates will complete: Right to work checks, An Occupational Health Questionnaire to ensure any required workplace support can be provided.
Ready to take the next step?
If you're ready to lead a busy, high-performing workshop operation and build a career with real purpose, apply today and help us deliver services that make a difference across London. Let's impact a better future, together. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Fleet Workshop Manager: Lead High-Impact Maintenance Team employer: Serco North America
At Serco, we pride ourselves on being a top employer, recognised globally for our commitment to employee development and well-being. As the Workshop Manager at our Lambeth Workshop, you'll not only lead a dedicated team in maintaining essential fleet operations but also benefit from extensive training opportunities, a supportive work culture, and a range of excellent benefits including a company car scheme and access to over 1,100 learning courses. Join us in making a meaningful impact in London while advancing your career in a dynamic and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Workshop Manager: Lead High-Impact Maintenance Team
✨Tip Number 1
Network like a pro! Reach out to your connections in the fleet maintenance industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes Serco tick, especially their commitment to operational excellence and community support. This will help you tailor your responses and show that you're genuinely interested in making an impact.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you've successfully led a team or improved workshop processes. Being able to share these experiences will demonstrate your hands-on leadership style and problem-solving abilities.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and contributing to the high standards at Serco.
We think you need these skills to ace Fleet Workshop Manager: Lead High-Impact Maintenance Team
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your fleet maintenance experience and leadership skills, as these are key for the Workshop Manager role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about operational excellence and how you can inspire a high-performing team. Share specific examples of your past achievements that align with our values.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention instances where you've tackled challenges in fleet operations. We love candidates who can demonstrate strong problem-solving abilities and a proactive mindset.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to make a difference in London.
How to prepare for a job interview at Serco North America
✨Know Your Fleet Inside Out
Before the interview, brush up on your knowledge of fleet maintenance operations and vehicle workshop standards. Be ready to discuss specific examples from your experience that demonstrate your expertise in managing large or complex vehicle fleets.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach and how you've successfully motivated and developed teams in the past. Think of concrete examples where your coaching and mentoring made a difference in performance and team culture.
✨Understand Key Performance Metrics
Familiarise yourself with key operational metrics like VOR reduction and MOT compliance. Be prepared to discuss how you’ve driven performance in these areas and any strategies you implemented for continuous improvement.
✨Build Relationships with Stakeholders
Think about how you've built strong working relationships with internal customers and external partners. Be ready to share examples of how you influenced stakeholders and collaborated effectively to achieve common goals.
