At a Glance
- Tasks: Support individuals in building confidence and skills for meaningful employment.
- Company: Join Serco, a company dedicated to making a positive impact on communities.
- Benefits: Enjoy 23 days holiday, pension scheme, and extensive training opportunities.
- Other info: Dynamic role with strong support networks and a focus on inclusion.
- Why this job: Make a real difference in people's lives and support their journey towards rehabilitation.
- Qualifications: Level 4 careers qualification or equivalent, with experience in careers advice.
The predicted salary is between 30488 - 30488 £ per year.
Location: HMP Dovegate, Uttoxeter, ST14 8XR
Salary: £30,488 per annum, plus excellent benefits
Schedule: 40 hours per week, Monday–Friday 8am–4:45pm
Ready to impact a better future? As a Work Coach in our Education, Skills and Work team, you'll support individuals to build confidence, develop skills, and take meaningful steps towards employment both during custody and beyond release. You'll provide tailored Careers Information, Advice and Guidance (CIAG), helping individuals identify realistic career pathways and overcome barriers. Your work will have real purpose – supporting rehabilitation, reducing reoffending, and creating a positive impact on communities by helping people prepare for life after release.
What you'll do as a Work Coach:
- Deliver one‑to‑one and group sessions on employability, career planning, and effective disclosure.
- Assess individuals' skills, interests, and aspirations, developing tailored learning and career plans.
- Support the development and regular review of learning plans, setting clear and achievable goals.
- Provide guidance on education, training, and employment pathways based on labour market information and individual circumstances.
- Deliver workshops on CV writing, interview preparation, and job search skills.
- Build strong, supportive relationships and collaborate with education teams and stakeholders to support progression.
What you'll bring:
- Hold a level 4 careers qualification or equivalent, or be willing to achieve one in post, fully funded by Serco.
- Experience delivering careers advice, guidance, or employability support.
- Strong communication and interpersonal skills, with the ability to build trust and motivate others.
- The ability to work with individuals with complex needs in a structured environment.
- Excellent organisational skills, with the ability to manage a caseload and meet targets.
- A resilient, adaptable approach and a commitment to making a positive impact.
Vetting and Checks: An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
What we offer:
- Holidays: 23 days plus bank holidays.
- Pension: Up to 6% contributory pension scheme.
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression.
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service.
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donation from monthly pay to the Serco People Fund Charity.
- Employee networks: Networks support inclusion and connection by providing spaces for collaboration, learning, and belonging for all colleagues including LGBTQIA+, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let's impact a better future, together. Apply today.
Work Coach- HMP Dovegate employer: Serco Limited
As a Work Coach at HMP Dovegate, you will join a supportive and purpose-driven team dedicated to making a meaningful impact on individuals' lives. With excellent benefits including a generous pension scheme, extensive training opportunities, and a strong focus on employee wellbeing, Serco fosters a collaborative work culture that values personal growth and community engagement. Located in Uttoxeter, this role offers the chance to contribute to rehabilitation efforts while enjoying a fulfilling career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Work Coach- HMP Dovegate
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with others on LinkedIn. The more connections we make, the better our chances of landing that Work Coach role.
✨Tip Number 2
Practice makes perfect! Get a friend or family member to do a mock interview with you. This will help us refine our answers and boost our confidence before the real deal.
✨Tip Number 3
Show off your skills! Prepare a portfolio or a list of achievements that highlight your experience in delivering careers advice and guidance. We want to impress them with what we can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals ready to make a difference.
We think you need these skills to ace Work Coach- HMP Dovegate
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Work Coach role. Highlight your experience in delivering careers advice and how you've supported individuals in overcoming barriers. We want to see how you can make a positive impact!
Showcase Your Skills:Don’t forget to emphasise your strong communication and interpersonal skills. Share examples of how you've built trust and motivated others in previous roles. This is key for us at StudySmarter, as we value relationships and collaboration.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforwardness, especially when it comes to your achievements and goals.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Serco Limited
✨Know Your Stuff
Familiarise yourself with the role of a Work Coach and the specific responsibilities outlined in the job description. Understand the importance of supporting individuals in their journey towards employment, especially in a custodial setting. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Skills
Prepare to discuss your experience in delivering careers advice and guidance. Think of specific examples where you've helped someone overcome barriers or achieve their goals. Highlight your strong communication skills and how you've built trust with individuals in challenging situations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle complex needs and support individuals effectively. Practice responses that demonstrate your problem-solving skills and adaptability. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready to ask the interviewer. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows your enthusiasm and helps you gauge if the company culture aligns with your values.
