At a Glance
- Tasks: Lead daily operations at a busy recycling centre and support the community in effective waste management.
- Company: Join a top international employer committed to sustainability and community impact.
- Benefits: Enjoy 25 days holiday, health perks, training opportunities, and discounts at 1,000 retailers.
- Other info: Dynamic work environment with excellent career growth and supportive culture.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in a supervisory role with strong communication and IT skills.
The predicted salary is between 36191 - 36191 € per year.
Location: Household recycling centre, Sandwell, B69 2BP
Salary: £36,191.59 per annum plus shift allowance
Schedule: Full time 37 hours per week, working 5 out of 7 days including weekend working and bank holidays.
As an HRC Supervisor in our Household Recycling Centre team, you'll lead the day‐to‐day running of a busy civic amenity site, ensuring safe, compliant, and high‐quality service delivery. You'll play a key role in helping communities recycle more effectively and reduce waste.
In this role, your work has real purpose. You'll support the public to separate waste correctly, maximise recycling rates, and ensure operations run smoothly and safely. Every day, your leadership helps create a cleaner, more sustainable environment while delivering a positive impact on local communities.
What you'll do as a HRC Supervisor:
- Oversee daily operations of the Household Recycling Centre, ensuring full compliance with regulations and site procedures
- Lead, motivate, and support a team of colleagues to deliver excellent service and maintain high standards
- Manage rotas, timesheets, absence, and overtime requirements
- Monitor performance against key service targets and ensure accurate waste reporting and data recording
- Maintain site standards, including cleanliness, safety, and upkeep of equipment and facilities
- Build strong relationships with colleagues, managers, and members of the public to support effective service delivery
Does this sound like you?
- Proven experience in a supervisory role, with the ability to lead and motivate a team
- Strong communication and interpersonal skills, with a focus on customer service
- Confidence using IT systems, including basic Microsoft Office applications
- The ability to work independently, solve problems, and adapt to changing priorities
- A willingness to learn, develop, and undertake relevant training, including industry certifications
What we offer:
- Holidays: 25 days plus 8 bank holidays
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime Healthline, wellbeing app, 30% off at Serco managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax‐free charitable giving through Payroll Giving Scheme
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging.
Let's impact a better future, together. Apply today.
Household Recycling Centre Supervisor in West Bromwich employer: Serco Limited
As a Household Recycling Centre Supervisor at our Sandwell location, you'll join a top-tier international employer dedicated to fostering a supportive and inclusive work culture. With a strong emphasis on employee growth through extensive training opportunities and a commitment to community impact, you will lead a team in promoting sustainable practices while enjoying competitive benefits such as generous holiday allowances, a contributory pension scheme, and discounts across numerous retailers. Here, your role not only contributes to a cleaner environment but also offers meaningful career development in a vibrant and collaborative setting.
StudySmarter Expert Advice🤫
We think this is how you could land Household Recycling Centre Supervisor in West Bromwich
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation's values and mission. This will help you align your answers with what they care about, showing that you're not just another candidate but someone who truly fits in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience as a supervisor can translate into leading a team at the Household Recycling Centre. Confidence is key!
✨Tip Number 3
Show your passion for recycling! Be ready to discuss your ideas on improving recycling rates and community engagement. This role is all about making a positive impact, so let your enthusiasm shine through during the conversation.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Household Recycling Centre Supervisor in West Bromwich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience as a supervisor. We want to see how your skills align with the role of HRC Supervisor, so don’t hold back on showcasing your leadership abilities!
Show Off Your Communication Skills:Since this role involves interacting with the public and your team, it’s crucial to demonstrate your strong communication skills. Use examples in your application that illustrate how you’ve effectively communicated in past roles.
Highlight Your Problem-Solving Abilities:We’re looking for someone who can adapt to changing priorities and solve problems on the go. Share specific instances where you’ve successfully navigated challenges in a supervisory capacity to show us you’re the right fit.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Serco Limited
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Household Recycling Centre Supervisor. Understand the regulations and procedures that govern recycling operations, as well as the importance of compliance and safety. This knowledge will help you demonstrate your expertise and commitment during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in previous roles. Think about specific situations where you improved service delivery or resolved conflicts. Highlighting your leadership experience will show that you're ready to take charge and inspire your team.
✨Communicate Effectively
Practice your communication skills before the interview. Be ready to discuss how you would engage with the public and your team to ensure effective service delivery. Clear communication is key in this role, so demonstrating your interpersonal skills will set you apart.
✨Be Ready for Problem-Solving Scenarios
Anticipate questions about how you would handle challenges on the job, such as managing waste separation issues or dealing with difficult customers. Prepare to share your problem-solving strategies and adaptability, as these are crucial traits for a successful HRC Supervisor.
