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- Tasks: Join us as a Waste Porter Operative, ensuring efficient waste management in a hospital setting.
- Company: Be part of Serco, a company dedicated to quality service and patient care.
- Benefits: Enjoy up to 25 days annual leave, discounts, and a contributory pension scheme.
- Why this job: Make a real impact in healthcare while working in a supportive and diverse team.
- Qualifications: Must be physically fit, with customer service skills and basic health & safety awareness.
- Other info: Flexible part-time shifts available; indicate your preference when applying.
The predicted salary is between 19335 - 19335 £ per year.
Waste Porter Operative
James Cook University Hospital,Middlesbrough, TS4 3BW
Various part time shifts available, please indicate which one you are applying for on your application
Salary: £24,169 pro rata, per annum – pro-rata, plus Serco benefits.
Key Purpose:
To provide a comprehensive, quality, efficient and cost-effective Portering service within the whole of the Hospital, in line with contractual requirements ensuring patient care and customer service being at the forefront of service provision.
Main Accountabilities:
- Ensure that all Back of House Portering functions are undertaken in a professional, competent, and safe manner.
- Operation of tow tractors, collecting and transporting goods/waste
- Support the provision of adequate supplies of fluids to Wards when required (normally once a day)
- Responsible for the Collection/transfer of refuse, this includes Clinical refuse and special waste such as limbs and cytotoxic waste.
- Comply with the Company\’s policies and procedures to ensure efficient and effective service delivery.
- Support the Porter Patient Ambassador to ensure full service follows the site ISO regulations and all quality and environmental systems on site.
- Undertake duties as identified by the Porter Patient Ambassador and management.
- Performance targets to be achieved to agreed standards.
- Assist in maintaining appropriate records in line with service delivery.
- Ensure safe working practices are always maintained.
- Advise the Porter Team Leader of any issues associated with the back of house Portering services.
- Ensure all Portering equipment is in a clean and hygienic condition.
- Report any potential Health and Safety issues or improvements.
- Report any defects/issue of equipment.
- Any other ad hoc duties as requested by the Patient Services Manager
What is needed for the role:
- This is a physical role, and the post-holder will be required to be mobile for most of their working day with manual handling being necessary to lift / carry / operate cleaning machinery.
- NVQ or Equivalent Qualification.
- Ability to read, write and converse clearly in English.
- Basic awareness of Health & Safety working practices.
- Previous experience working within a hospital or service environment.
- Customer service skills including clear verbal communication.
- Understand the importance of patient care, infection control and safety.
- IT Literate to support innovation.
What we offer
Up to 6% contributory pension scheme.
25 days annual leave plus bank holidays.
A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more.
Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
A fantastic culture and supportive team where you\’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
Interesting and enjoyable work.
Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.
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Waste Porter Operative employer: Serco Limited
Contact Detail:
Serco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waste Porter Operative
✨Tip Number 1
Familiarise yourself with the specific duties of a Waste Porter Operative. Understanding the role's responsibilities, such as handling clinical waste and operating tow tractors, will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight any previous experience in a hospital or service environment. If you've worked in similar roles, be ready to discuss how that experience has prepared you for the challenges of this position.
✨Tip Number 3
Showcase your customer service skills. Since patient care is a priority, think of examples where you've provided excellent service or resolved issues effectively, as this will resonate well with the hiring team.
✨Tip Number 4
Be prepared to discuss health and safety practices. Given the physical nature of the role, demonstrating your awareness of safe working practices and infection control will set you apart from other candidates.
We think you need these skills to ace Waste Porter Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in manual handling and customer service. Emphasise any previous roles in a hospital or service environment to show you understand the demands of the position.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the Waste Porter Operative role. Mention specific skills that align with the job description, such as your ability to follow health and safety practices and your commitment to patient care.
Highlight Relevant Qualifications: If you have an NVQ or equivalent qualification, make sure to mention it prominently in your application. This shows you meet the basic requirements for the role and are prepared for the responsibilities involved.
Showcase Communication Skills: Since clear verbal communication is essential for this role, provide examples in your application of how you've effectively communicated in past positions. This could include working with team members or interacting with patients.
How to prepare for a job interview at Serco Limited
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Waste Porter Operative. Be prepared to discuss how your skills and experiences align with the specific tasks mentioned, such as handling clinical waste and ensuring patient care.
✨Demonstrate Customer Service Skills
Since this role involves interaction with patients and staff, be ready to showcase your customer service skills. Think of examples from your past experiences where you provided excellent service or resolved issues effectively.
✨Highlight Health & Safety Awareness
Given the importance of health and safety in a hospital environment, be prepared to talk about your understanding of safe working practices. You might want to mention any relevant training or experiences that demonstrate your commitment to maintaining a safe workplace.
✨Show Your Team Spirit
This position requires collaboration with various teams, so it's essential to convey your ability to work well with others. Share examples of how you've successfully worked in a team setting, especially in high-pressure environments like hospitals.