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- Tasks: Lead and manage out-of-hours service delivery across the North West.
- Company: A top public services provider in Warrington with a strong community focus.
- Benefits: Competitive salary, pension scheme, and exclusive employee discounts.
- Why this job: Make a difference in public services while developing your leadership skills.
- Qualifications: Strong people management skills and experience in fast-paced environments.
- Other info: Join a supportive team with opportunities for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A leading public services provider in Warrington seeks an experienced Service Delivery Manager (Out of Hours) to oversee operations across the North West. This role involves managing teams, ensuring service quality, and maintaining compliance with contractual KPIs.
Candidates must possess strong people management skills, experience in time-critical environments, and a GCSE in Maths and English.
The position offers a salary of £36,500 plus benefits, including a contributory pension scheme and various employee discounts.
Regional Out-of-Hours Service Delivery Manager in Warrington employer: Serco Limited
Contact Detail:
Serco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Out-of-Hours Service Delivery Manager in Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service Delivery Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their service delivery model and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your people management skills during interviews. Be ready to share specific examples of how you've led teams in time-critical environments. This will demonstrate that you can handle the pressure and keep things running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that perfect job, and applying directly can sometimes give you an edge over other candidates. Let’s get you that Service Delivery Manager position!
We think you need these skills to ace Regional Out-of-Hours Service Delivery Manager in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service delivery and people management. We want to see how you've successfully managed teams and ensured service quality in time-critical environments.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Regional Out-of-Hours Service Delivery Manager role. Share specific examples of your achievements and how they relate to the job description.
Showcase Your Qualifications: Don’t forget to mention your GCSEs in Maths and English! We value these qualifications, so make sure they’re clearly listed in your application. It’s all about showing us you meet the essential criteria.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Serco Limited
✨Know Your Stuff
Make sure you understand the key responsibilities of a Service Delivery Manager, especially in an out-of-hours context. Brush up on your knowledge of service quality standards and compliance with KPIs, as these will likely come up during the interview.
✨Showcase Your People Skills
Since this role involves managing teams, be prepared to discuss your people management experience. Think of specific examples where you've successfully led a team or resolved conflicts, and how those experiences can translate to the role you're applying for.
✨Prepare for Time-Critical Scenarios
Given the nature of the job, you might be asked about handling time-critical situations. Prepare some anecdotes that highlight your ability to stay calm under pressure and make quick, effective decisions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in service delivery, or how success is measured in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
