Operations Specialist Coordinator in Swindon

Join us at the Defence Academy and play a key role in supporting the smooth operation of Station Headquarters activities. As Operations Specialist Coordinator, you'll provide vital coordination, administration and governance support across a broad range of operational processes.

This is a role where your organisation, attention to detail and relationship-building skills will make a genuine difference. From coordinating honours and awards processes to supporting risk management, governance activities and senior stakeholder engagement, your work will have purpose and create a positive impact across the organisation. You'll be part of a team that values trust, innovation and continuous growth, with headroom for people to grow and develop their careers

What you'll do as a Operations Specialist Coordinator

• Build effective working relationships with Colleges, Groups, Station Headquarters, the Programme Management Office and senior stakeholders.
• Coordinate honours, awards, citations and recognition schemes, ensuring submissions and records are managed accurately.
• Organise and support awards programmes and ceremonies.
• Coordinate and administer Ministry of Defence (MOD) trawl activities.
• Support sensitive processes professionally while maintaining confidentiality and stakeholder confidence.
• Coordinate risk management activities, including administration of the Active Risk Management (ARM) system and risk review meetings.
• Prepare reports, presentations, statistics and management information to support operational and strategic decision-making.
• Maintain and monitor the Defence Academy Headquarters Task Tracker and support timely completion of actions.
• Provide administrative and secretariat support to senior leadership meetings and governance forums.
• Contribute to continuous improvement initiatives and help create impactful solutions across the business.

Does this sound like you?

• Good general education, including GCSEs or equivalent in English and Mathematics.
• Previous administration experience and knowledge of office practices.
• Strong written and verbal communication skills.
• Experience using Microsoft Office applications, including Outlook, Teams, Word, PowerPoint and Excel.
• Excellent organisational skills and attention to detail.
• Ability to work independently and manage competing priorities.
• Confident building positive working relationships with a wide range of stakeholders.
• A collaborative approach and commitment to delivering excellent customer service.
• Adaptable, professional and comfortable working in a changing environment.
• Motivated to identify improvements and contribute ideas that add value.