Cargo Agent in Swindon

As a Cargo Agent in our Defence team, you’ll provide a safe, efficient and compliant cargo handling service in support of military and commercial air movements at RAF Brize Norton. Your work will help ensure essential cargo, mail and specialist freight reaches its destination safely, supporting critical operational activities.

Working as part of a blended team alongside military personnel and operational stakeholders, you'll play a key role in maintaining the smooth movement of freight, contributing to operational effectiveness while delivering trusted services that have a positive impact.

What you’ll do as a Cargo Agent

• Safely operate cargo handling equipment and the Automated Pallet Handling Storage System (APHSS).
• Prepare, build and dispatch cargo and mail for aircraft movements in line with operational requirements.
• Complete cargo documentation, pallet records and tracking activities accurately using the VITAL freight tracking system.
• Handle Dangerous Goods, special category freight and valuable cargo in accordance with regulatory requirements.
• Conduct equipment inspections and maintain high standards of aviation and workplace safety.
• Work collaboratively with military personnel, aircrew, freight providers and colleagues to support operational success.

Does this sound like you?

• You have experience in cargo handling, logistics, freight operations or a similar operational environment.
• You can work safely and effectively in a fast-paced environment while maintaining excellent attention to detail. You’re a strong communicator who enjoys working collaboratively as part of a team.
• You’re comfortable using IT systems and completing accurate operational records and documentation.
• You’re willing and able to obtain the required training, certifications and Security Check (SC) clearance.

• Competitive holiday package
• Up to 6% contributory pension scheme
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds

Proud member of the Disability Confident employer scheme

Cargo Agent

Company: Serco Limited Salary: £29517.98-29517.98 per annum Hours: Full-time Location: Swindon, OX18 3LX Job type: Permanent Posting date: 11 Nov 2026 Closing date: 20 Nov 2026

Summary

Serco Limited

As a Cargo Agent in our Defence team, you’ll provide a safe, efficient and compliant cargo handling service in support of military and commercial air movements at RAF Brize Norton. Your work will help ensure essential cargo, mail and specialist freight reaches its destination safely, supporting critical operational activities.

Working as part of a blended team alongside military personnel and operational stakeholders, you'll play a key role in maintaining the smooth movement of freight, contributing to operational effectiveness while delivering trusted services that have a positive impact.

What you’ll do as a Cargo Agent

• Safely operate cargo handling equipment and the Automated Pallet Handling Storage System (APHSS).
• Prepare, build and dispatch cargo and mail for aircraft movements in line with operational requirements.
• Complete cargo documentation, pallet records and tracking activities accurately using the VITAL freight tracking system.
• Handle Dangerous Goods, special category freight and valuable cargo in accordance with regulatory requirements.
• Conduct equipment inspections and maintain high standards of aviation and workplace safety.
• Work collaboratively with military personnel, aircrew, freight providers and colleagues to support operational success.

Does this sound like you?

• You have experience in cargo handling, logistics, freight operations or a similar operational environment.
• You can work safely and effectively in a fast-paced environment while maintaining excellent attention to detail. You’re a strong communicator who enjoys working collaboratively as part of a team.
• You’re comfortable using IT systems and completing accurate operational records and documentation.
• You’re willing and able to obtain the required training, certifications and Security Check (SC) clearance.

• Competitive holiday package
• Up to 6% contributory pension scheme
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds

Proud member of the Disability Confident employer scheme