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- Tasks: Manage and develop swimming lessons, ensuring a fun and safe experience for all.
- Company: Join Ladywood Leisure Centre, a hub for active lifestyles and community engagement.
- Benefits: Enjoy a supportive culture, mentoring, training, and clear development opportunities.
- Other info: Be part of a top international employer with excellent career growth potential.
- Why this job: Make a real impact in your community while promoting healthy, active lifestyles.
- Qualifications: Experience in coordinating activities and a recognised swimming teaching qualification required.
The predicted salary is between 30000 - 40000 £ per year.
Overview
Ready to impact a better future? Here at Ladywood Leisure Centre our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun. To be the destination of choice for being part of an active community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for Swimming and Dry Course Coordinator to join our team.
Responsibilities
- Manage, develop and monitor the swimming lessons programme, ensuring a safe, consistent and high-quality experience for customers.
- Recruit, support and coordinate swimming teachers, including rotas, performance management, training and qualifications.
- Plan and introduce new sessions, courses and products that respond to community needs and drive participation and retention.
- Maintain excellent relationships with customers, schools and stakeholders, responding to feedback and resolving issues effectively.
- Monitor performance through key metrics such as participation, occupancy, income and customer feedback, using insights to improve delivery.
- Support marketing, promotion and reporting activities to grow the programme and demonstrate its impact.
Qualifications
- Experience coordinating swimming lessons or a similar activity programme in a leisure or community setting.
- A recognised swimming teaching qualification and up-to-date safeguarding knowledge.
- Strong people management skills, with confidence supporting and motivating colleagues.
- Organisational skills to manage schedules, performance data and compliance requirements.
- A customer-focused mindset, with pride in creating welcoming, inclusive environments.
- An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements.
- You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
Benefits
Discover all you need to keep growing. We're one of the top 1% of international employers, so you can have confidence you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities - and the support and tools to help you seize them.
Swimming and Dry Course Coordinator employer: Serco Limited
Contact Detail:
Serco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Swimming and Dry Course Coordinator
✨Tip Number 1
Get to know the company! Research Ladywood Leisure Centre and understand their mission to promote active lifestyles. This will help you tailor your conversations and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to leisure and community activities. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by thinking about how your experience aligns with their needs. Be ready to discuss specific examples of how you've managed programmes or supported teams in the past, especially in a leisure setting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Ladywood Leisure Centre.
We think you need these skills to ace Swimming and Dry Course Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in coordinating swimming lessons or similar programmes. We want to see how your skills align with our mission of promoting active, healthy lifestyles!
Show Off Your People Skills: Since this role involves managing and supporting a team, don’t forget to showcase your people management skills. Share examples of how you've motivated colleagues or resolved conflicts in the past – we love a good team player!
Highlight Your Customer Focus: We’re all about creating welcoming and inclusive environments, so make sure to emphasise your customer-focused mindset. Talk about how you’ve responded to feedback or improved customer experiences in previous roles.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our enthusiastic team at Ladywood Leisure Centre.
How to prepare for a job interview at Serco Limited
✨Know Your Stuff
Make sure you’re familiar with the swimming lessons programme and any community needs that might influence it. Brush up on your knowledge of swimming teaching qualifications and safeguarding practices, as these will likely come up in conversation.
✨Show Your People Skills
As a Swimming and Dry Course Coordinator, you'll be managing a team. Be ready to share examples of how you've supported and motivated colleagues in the past. Highlight your ability to build relationships with customers and stakeholders, as this is key to the role.
✨Be Organised
Demonstrate your organisational skills by discussing how you manage schedules, performance data, and compliance requirements. Bring along any relevant metrics or examples from previous roles that showcase your ability to monitor and improve programme delivery.
✨Customer Focus is Key
Prepare to talk about how you create welcoming and inclusive environments. Think of specific instances where you’ve responded to customer feedback or resolved issues effectively. This will show that you truly value the customer experience.