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- Tasks: Lead and develop swimming programmes while managing a team of instructors and coaches.
- Company: Join Serco Limited at Wyndley Leisure Centre, a community-focused organisation.
- Benefits: Enjoy free membership, discounted classes, training opportunities, and a solid pension plan.
- Why this job: Make a real impact on community health and well-being through engaging aquatic programmes.
- Qualifications: Must have ASA Level 2 or STA Qualification and strong leadership skills.
- Other info: Great career progression opportunities in a supportive and dynamic environment.
The predicted salary is between 19800 - 24840 £ per year.
Serco Leisure is recruiting for an Aquatic & Sports Course Manager for our Wyndley Leisure Centre. You will play a key role in creating high-quality swimming programmes that help our community live healthier and more active lives.
In this fast-paced and rewarding role, you will lead a team of instructors and coaches, ensure the smooth running of our programmes, and drive participation and customer satisfaction across the centre.
What you’ll be doing:
- Leading and developing our Swim Teachers and Sports Coaches
- Managing and growing our swimming programmes – approx. 2200 children and daytime school swimming
- Driving customer engagement, retention and revenue
- Ensuring safety and high operational standards across the pool environment
- Managing school swimming, waiting lists and community outreach
- Supporting reporting, stock management and programme updates
What you’ll need:
- ASA Level 2 or STA Qualification
- NPLQ or Rescue Test for Teachers (or willing to obtain qualification)
- Experience in leisure operations and programme management
- Strong leadership and customer service skills
- Enhanced DBS clearance
Why Serco:
A place you can make an impact: Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.
A place you can count on: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career.
A place for you: Our staff provide the best possible service for our customers, and we welcome those who take similar pride in their work.
What we offer:
- Free membership at the Centre plus heavily discounted use of classes and facilities
- Free safeguarding training and DBS check
- Excellent Development and Training Opportunities
- 6% employer matched pension contribution
- Up to 22 days annual leave (Pro Rata) + Public Holidays
- Life assurance up to 2x base salary
Aquatics and Courses Manager in Sutton Coldfield employer: Serco Limited
Contact Detail:
Serco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aquatics and Courses Manager in Sutton Coldfield
✨Tip Number 1
Get to know the company! Research Serco and Wyndley Leisure Centre, so you can chat about their values and community impact during your interview. It shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info and maybe even a referral, which can really boost your chances of landing that role.
✨Tip Number 3
Prepare for situational questions! Think about how you've handled challenges in previous roles, especially around leadership and customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Aquatics and Courses Manager in Sutton Coldfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing swimming programmes and leading teams. We want to see how your skills align with the role of Aquatics and Courses Manager!
Show Your Passion: Let your enthusiasm for promoting healthy lifestyles and community engagement shine through in your application. We love candidates who are genuinely excited about making a difference in people's lives!
Highlight Relevant Qualifications: Don’t forget to mention your ASA Level 2 or STA Qualification and any other relevant certifications. This is crucial for us to see that you meet the qualifications needed for the role.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Serco Limited
✨Know Your Programmes
Familiarise yourself with the swimming programmes and community outreach initiatives that Serco offers. Be ready to discuss how you can enhance these programmes and drive participation, showing your passion for promoting healthier lifestyles.
✨Showcase Leadership Skills
Prepare examples of your leadership experience, especially in managing teams of instructors and coaches. Highlight how you've successfully motivated others and improved customer satisfaction in previous roles.
✨Safety First
Understand the importance of safety standards in a leisure environment. Be prepared to discuss how you would ensure high operational standards and manage risks effectively, demonstrating your commitment to creating a safe space for all users.
✨Engage with the Community
Think about ways to engage with the local community and increase participation in swimming programmes. Bring ideas to the table on how to manage waiting lists and improve outreach, showing that you’re proactive and community-focused.
