Serco Limited is seeking a Customer Service Assistant for our NorthLink Ferries team in Orkney to manage customer enquiries, reservations and payments across phone, email, web and in person. You will support check-in and boarding, delivering a high standard of service to keep Scotland’s islands connected.
The role offers full-time hours, extensive training and opportunities for progression within a service-focused environment.
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Customer Service Assistant - Impact, Growth & Flexible Hours in Stromness employer: Serco Limited
Serco Limited is an excellent employer, offering a supportive work culture that values integrity and teamwork within the challenging environment of HMP Fosse Way. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while contributing to meaningful outcomes in justice and offender support. With a commitment to employee well-being and a focus on compliance and accuracy, Serco fosters a rewarding atmosphere for those dedicated to making a difference.
