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- Tasks: Ensure customer safety and high service standards at Swallows Leisure Centre.
- Company: Join the supportive team at Swale Leisure Trust, promoting active lifestyles.
- Benefits: Enjoy free gym membership, discounts, and excellent training opportunities.
- Why this job: Make a real impact by ensuring safe and enjoyable leisure activities.
- Qualifications: Experience in leisure environments and strong swimming skills required.
- Other info: Career progression available within a close-knit community.
The predicted salary is between 26334 - 36968 £ per year.
Permanent, Full Time - 39 hours per week (earlies, lates and weekends on a rota basis). Salary: £26,334 per annum + Corporate Benefits Package.
Here at Swale Leisure Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun. To be the destination of choice for being part of an active community, whilst helping you to make MORE of every day. Delivering those services takes an enthusiastic and customer-focused team, and right now we are looking to recruit for a Relief Duty Manager to join the team.
As the Relief Duty Manager, you will work within the Swallows Leisure Centre whilst ensuring customer safety and high standards of service and customer care. You will be reporting to the duty manager and in the duty manager's absence, you will be managing the facility and ensuring all activities are delivered to a high standard. Furthermore, you will be involved in supervising specific activities, maintaining high standards of cleanliness, and working on the safe handling and set up of equipment. Without you there can't be any pool activity. But you won't be working alone. Our leisure centre has a close-knit and supportive team, all working towards providing an inclusive leisure hub for the entire community. We share your passion for leisure, and we will offer a safe, fun, and professional working environment with excellent development opportunities. You will also receive free gym membership and other various discounts.
What you'll need to do the role:
- Previous experience in a leisure environment.
- Previous experience of pool supervision.
- Can demonstrate a can-do attitude to get the job done.
- Safety conscious, vigilant, and able to deal with pressurised situations.
- Strong swimming skills.
- Hold a National Pool Lifeguard Qualification (Royal Life Saving Society) or equivalent and a first aid qualification.
Why Serco:
- A place you can make an impact: Swimming pools are the beating hearts of our leisure centres and without lifeguards we cannot operate. You ensure that our customers can enjoy their activity in safety and when needed you save lives.
- A place you can count on: Our lifeguards are integral to the running of our centres, so as well progressing into senior lifeguard positions you can move into other centre management roles in one of our 55 facilities.
- A place for you: Our centres are close-knit and friendly, and we rely on each other for support. As well as the backing of the team you'll also find all the resources you need for career progression through Serco Learning.
What we offer:
- Free membership at the Centre plus heavily discounted use of classes and facilities.
- Free safeguarding training and DBS check.
- Excellent Development and Training Opportunities.
- 6% employer matched pension contribution.
- 21 days annual leave + public holidays.
- Life assurance up to 2x base salary.
- All Leisure benefits - Employee Benefits (moreleisure.com).
Relief Duty Manager in Sittingbourne employer: Serco Limited
Contact Detail:
Serco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Duty Manager in Sittingbourne
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry, especially those who work at Swallows Leisure Centre or similar places. A friendly chat can sometimes lead to insider info about job openings or even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to pool supervision and customer care. We recommend role-playing with a friend to get comfortable discussing your experience and how you handle pressurised situations.
✨Tip Number 3
Show your passion for leisure! When you get the chance to speak with the hiring team, share your enthusiasm for promoting active lifestyles and how you can contribute to creating a safe and fun environment at the centre.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Swallows Leisure Centre.
We think you need these skills to ace Relief Duty Manager in Sittingbourne
Some tips for your application 🫡
Show Your Passion for Leisure: When you're writing your application, let your enthusiasm for leisure shine through! We want to see how much you care about creating a fun and safe environment for everyone. Share any relevant experiences that highlight your love for community activities.
Highlight Relevant Experience: Make sure to mention any previous roles in leisure environments, especially if you've supervised pools before. We’re looking for candidates who can demonstrate a can-do attitude, so don’t hold back on showcasing your skills and qualifications!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well. We appreciate a well-organised application that makes it easy for us to see why you’d be a great fit for the Relief Duty Manager role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Serco Limited
✨Know Your Stuff
Make sure you’re familiar with the Swallows Leisure Centre and its mission to promote active lifestyles. Research the role of a Relief Duty Manager and understand the responsibilities, especially around customer safety and service standards.
✨Show Your Passion
During the interview, let your enthusiasm for leisure and community shine through. Share any relevant experiences that highlight your commitment to providing a safe and enjoyable environment for customers.
✨Demonstrate Your Skills
Be prepared to discuss your swimming skills and any qualifications you hold, like the National Pool Lifeguard Qualification. If possible, provide examples of how you've handled pressurised situations in the past.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics and development opportunities at Serco. This shows you’re genuinely interested in being part of their close-knit community and eager to grow within the role.
