At a Glance
- Tasks: Support daily operations and ensure a safe, clean environment for all visitors.
- Company: Join a dynamic leisure team at a multi-use sports and conferencing facility.
- Benefits: Enjoy 20 days holiday, free gym membership, and exclusive discounts.
- Other info: Varied work with opportunities for personal growth and development.
- Why this job: Make a positive impact on community wellbeing while gaining valuable experience.
- Qualifications: Experience in a supervisory role and a full UK driving licence required.
The predicted salary is between 20000 - 25000 € per year.
As an Operations Support Officer in our Leisure team, you'll play a key role in keeping a busy, multi-use sports and conferencing facility running safely, smoothly, and efficiently. Your work will directly support colleagues, visitors, and the wider community to enjoy a high-quality environment every day. In this varied, hands‑on role, you'll help create a welcoming, safe and engaging space where people can train, compete and connect. From supporting daily operations and compliance to helping deliver events and maintain facilities, your contribution will have a positive impact on both customer experience and community wellbeing.
What you’ll do as an Operations Support Officer
- Support the day‑to‑day running of the facility, ensuring a safe, clean and well‑maintained environment
- Open and close buildings, monitor site security, and respond to incidents or emergencies
- Carry out compliance checks and support health and safety standards in line with company procedures
- Assist with event and activity setups, including physical tasks such as moving equipment and preparing spaces
- Transport colleagues and carry out off‑site duties using company vehicles
- Support Duty Managers and cover shifts when required, including weekends and nights
Does this sound like you?
- Experience in a supervisory or operational role within a leisure, hospitality or similar environment
- A good understanding of health and safety legislation and its practical application
- Strong communication and customer care skills, with confidence working with a wide range of people
- Ability to stay calm under pressure and respond effectively in emergency situations
- A full, clean UK driving licence and confidence driving company vehicles
What we offer
- Holidays: 20 days, 21 days after 1 years' service + bank hols
- Free Gym membership
- Staff meal, physio discounts
- Serco discounts which include cinema, merlin entertainment, online shopping, mobile phone plans and leisure centre memberships.
- Interesting, varied, and enjoyable work
- A company that recognises your contribution
Operations Support Driver in Shrewsbury employer: Serco Limited
As an Operations Support Officer with us, you'll be part of a dynamic team dedicated to enhancing community wellbeing through a vibrant sports and conferencing facility. We pride ourselves on fostering a supportive work culture that values your contributions, offering competitive benefits such as free gym membership, discounts on leisure activities, and opportunities for personal growth. Join us in creating a welcoming environment where your efforts directly impact the lives of our visitors and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Support Driver in Shrewsbury
✨Tip Number 1
Get to know the facility! Before your interview, take a stroll around the sports and conferencing centre if you can. Familiarising yourself with the environment shows initiative and helps you speak confidently about how you can contribute to keeping it running smoothly.
✨Tip Number 2
Show off your people skills! As an Operations Support Officer, you'll be interacting with a variety of folks. During interviews, share examples of how you've successfully communicated or resolved issues in past roles. We want to see that you can keep things calm and friendly!
✨Tip Number 3
Be ready for hands-on questions! Since this role involves physical tasks and emergency responses, prepare to discuss how you've handled similar situations before. We love hearing about your practical experience and how you’ve kept things safe and compliant.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to make a difference in our community. Don’t miss out on the chance to join our team!
We think you need these skills to ace Operations Support Driver in Shrewsbury
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in operational roles, especially in leisure or hospitality. We want to see how your skills align with the key responsibilities of the Operations Support Officer role.
Showcase Your Communication Skills:Since you'll be interacting with a variety of people, it's important to demonstrate your strong communication and customer care skills. Use examples from your past experiences to show us how you handle different situations.
Highlight Health and Safety Knowledge:We’re keen on candidates who understand health and safety legislation. Make sure to mention any relevant training or experience you have in this area, as it’s crucial for maintaining a safe environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Serco Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Operations Support Officer. Familiarise yourself with the key tasks like supporting daily operations, compliance checks, and event setups. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Care Skills
Since this role involves interacting with a wide range of people, be prepared to share examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to ensure a positive experience for customers or colleagues.
✨Demonstrate Your Calmness Under Pressure
The ability to stay calm during emergencies is crucial. Prepare to discuss scenarios where you've had to think on your feet or manage stressful situations effectively. Highlight your problem-solving skills and how you prioritised safety and compliance in those moments.
✨Be Ready to Talk About Health and Safety
Understanding health and safety legislation is key for this position. Brush up on relevant regulations and be ready to discuss how you've applied them in previous roles. This shows that you take safety seriously and are prepared to maintain high standards in the facility.
