At a Glance
- Tasks: Create a welcoming environment and ensure customer safety while delivering excellent service.
- Company: Leading international service provider in Shrewsbury with a focus on community wellbeing.
- Benefits: Flexible hours, supportive team, and the chance to make a real difference.
- Why this job: Join a vibrant team and help enhance the health and wellbeing of your community.
- Qualifications: Positive attitude, customer-facing experience, and strong communication skills.
- Other info: Opportunity for personal growth and development in a dynamic leisure environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading international service provider in Shrewsbury is seeking a Casual Leisure Assistant to create a welcoming environment for the community. You will support health and wellbeing by ensuring customer safety and delivering top-notch service.
Responsibilities include:
- Supervising activities
- Maintaining cleanliness
- Effective communication with customers
Ideal candidates have a positive attitude, previous customer-facing experience, and strong communication skills. A coaching qualification is desirable. This role may require a Basic DBS check.
Leisure Assistant — Impactful Customer Care & Safety in Shrewsbury employer: Serco Limited
Contact Detail:
Serco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Assistant — Impactful Customer Care & Safety in Shrewsbury
✨Tip Number 1
Get to know the company! Research their values and mission so you can show how your positive attitude aligns with their goals during interviews. This will help us stand out as a candidate who truly fits in.
✨Tip Number 2
Practice your communication skills! Since this role is all about effective customer interaction, we should prepare some examples of how we've handled customer queries or complaints in the past. It’ll show we’re ready for the job!
✨Tip Number 3
Don’t forget to highlight any relevant qualifications! If you have a coaching qualification or experience in health and wellbeing, make sure to mention it. It could give us the edge over other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our application to match the job description perfectly, increasing our chances of landing that interview.
We think you need these skills to ace Leisure Assistant — Impactful Customer Care & Safety in Shrewsbury
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, let us see your enthusiasm for creating a welcoming environment. Share any previous experiences where you’ve gone above and beyond for customers – it’ll really make your application stand out!
Highlight Relevant Experience: Make sure to mention any customer-facing roles you've had in the past. We want to know how your skills can contribute to our team, so don’t be shy about showcasing your strengths in communication and service.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Leisure Assistant role. Remember, less is often more!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Serco Limited
✨Know the Company
Before your interview, do a bit of research on the service provider. Understand their values and how they contribute to the community in Shrewsbury. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Care Skills
Since the role focuses on impactful customer care, prepare examples from your previous experience where you went above and beyond for customers. Highlight your communication skills and how you ensured safety and satisfaction in those situations.
✨Demonstrate a Positive Attitude
A positive attitude is key for this role. During the interview, maintain an upbeat demeanour and express enthusiasm for the position. Share stories that reflect your ability to create a welcoming environment and how you handle challenges with a smile.
✨Prepare for Safety Scenarios
Given the focus on customer safety, think about potential scenarios you might face as a Leisure Assistant. Be ready to discuss how you would handle various situations, ensuring both safety and enjoyment for customers. This shows you’re proactive and prepared.