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- Tasks: Create a safe and welcoming environment while supporting health and wellbeing.
- Company: Join a top international employer with a supportive culture.
- Benefits: Gain valuable experience, training, and opportunities for career progression.
- Why this job: Make a positive impact in your community and help others thrive.
- Qualifications: Experience in customer service and a positive attitude are key.
- Other info: Enjoy a dynamic role with mentoring and development opportunities.
The predicted salary is between 1300 - 1800 £ per month.
Ready to impact a better future? As a Casual Leisure Assistant in our Leisure team, you'll help create a safe, welcoming environment for our community. Your work will make a positive impact by supporting health, wellbeing, and enjoyment for everyone who visits our facilities. You'll play a key role in ensuring customer safety and delivering high standards of service and care. From supervising activities to maintaining cleanliness and setting up equipment, you'll help create spaces where people can thrive.
What you'll do as a Casual Leisure Assistant:
- Follow robust health and safety practices in line with policies and legislation
- Support daily operations to deliver excellent customer experiences
- Maintain high standards of cleanliness and equipment handling
- Communicate effectively with customers of all ages and abilities
- Act quickly and calmly in pressurised situations
- Identify and report issues to improve performance
Does this sound like you? You'll be a great fit for this role if you have:
- Experience in a customer-facing environment
- Previous experience in a leisure setting
- A positive, can do attitude and strong communication skills
- Ability to stay alert and attentive
- A coaching qualification (desirable)
This role requires a Basic DBS check, which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974. You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.
Discover all you need to keep growing. We're one of the top 1% of international employers, so you can have confidence you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities - and the support and tools to help you seize them.
Leisure Assistant in Shrewsbury employer: Serco Limited
Contact Detail:
Serco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Assistant in Shrewsbury
✨Tip Number 1
Get to know the leisure centre before your interview! Visit the facilities, chat with staff, and understand their operations. This will not only help you feel more confident but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with customers of all ages, think about how you can convey your positive attitude and approachability. Role-play scenarios with friends to get comfortable.
✨Tip Number 3
Be ready to demonstrate your problem-solving skills during the interview. Think of examples where you've acted quickly and calmly in pressurised situations. This will highlight your ability to handle challenges effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our supportive culture. Don’t miss out on this opportunity!
We think you need these skills to ace Leisure Assistant in Shrewsbury
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in customer-facing roles and any previous leisure setting work. We want to see how your skills align with the role of a Casual Leisure Assistant!
Show Off Your Communication Skills: Since you'll be interacting with customers of all ages, it's important to showcase your strong communication skills. Use examples from your past experiences to demonstrate how you effectively engage with others.
Highlight Your Positive Attitude: A positive, can-do attitude is key for this role! Let us know about times when you've gone above and beyond to create a welcoming environment or support others in a busy setting.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to make a difference in our community!
How to prepare for a job interview at Serco Limited
✨Know Your Role Inside Out
Before the interview, make sure you understand what a Casual Leisure Assistant does. Familiarise yourself with the key responsibilities like maintaining cleanliness, supporting health and safety practices, and delivering excellent customer experiences. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about creating a welcoming environment, be ready to share examples of your experience in customer-facing roles. Think of specific situations where you went above and beyond for a customer or handled a challenging situation effectively. This will demonstrate your strong communication skills and positive attitude.
✨Stay Calm Under Pressure
The job may involve pressurised situations, so prepare to discuss how you handle stress. Share a story where you had to act quickly and calmly, perhaps during a busy shift or an unexpected incident. This will highlight your ability to stay alert and attentive, which is crucial for ensuring customer safety.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they support staff development. This shows that you’re not just interested in the job, but also in growing within the company. Plus, it gives you a chance to see if the workplace is the right fit for you.
