At a Glance
- Tasks: Serve customers and prepare food while creating a welcoming dining experience.
- Company: Join a top international employer with a supportive culture.
- Benefits: Competitive salary, 25 days holiday, and extensive training opportunities.
- Other info: Enjoy discounts, wellbeing support, and a chance to volunteer for charity.
- Why this job: Make a positive impact on the community while developing your skills.
- Qualifications: Customer service experience and teamwork skills are a plus.
The predicted salary is between 20000 - 25000 £ per year.
Ready to impact a better future? As a Catering Assistant in our Citizen Services team, you'll help deliver a world‑class dining experience that makes a positive impact on every customer we serve. You'll play a key role in creating a welcoming environment, ensuring meals are prepared and served to the highest standards, and supporting the smooth running of our catering operations. Your work will help us provide great service and care for the community that uses our facilities.
What you’ll do as a Catering Assistant:
- Serve customers in the dining room with a friendly and professional approach
- Prepare and present food to agreed standards
- Maintain cleanliness and hygiene across all catering areas
- Gather customer feedback to improve service quality
- Support colleagues and supervisors with day‑to‑day catering tasks
Does this sound like you? You’ll be a great fit for this role if you have:
- Level 2 Food Safety qualification (desirable)
- Previous experience in a customer‑facing environment (desirable)
- A flexible approach to working hours, including weekends
- A commitment to delivering excellent service
- Strong teamwork and communication skills
As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.
Discover all you need to keep growing: We're one of the top 1% of international employers, so you can have confidence you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities - and the support and tools to help you seize them.
What we offer:
- Salary: Competitive salaries with annual reviews
- Pension: Up to 6% contributory pension scheme
- Holidays: 25 days’ annual leave plus bank holidays
- Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime Healthline, wellbeing app, simply health cash plans to claim back money towards healthcare costs, 30% off at Serco‑managed leisure centres
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax‑free, through our Payroll Giving Scheme.
Let's impact a better future, together. Apply today.
Casual Catering Assistant in Shrewsbury employer: Serco Limited
Join our Citizen Services team as a Casual Catering Assistant and be part of an exceptional work culture that prioritises employee growth and community impact. With competitive salaries, extensive training opportunities, and a strong focus on wellbeing, we ensure our staff are supported both personally and professionally. Experience a rewarding environment where your contributions directly enhance the dining experience for our customers while enjoying unique benefits like discounts across numerous retailers and a paid volunteering day each year.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Catering Assistant in Shrewsbury
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on their values and mission. This way, you can show how your own values align with theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering a world-class dining experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Casual Catering Assistant in Shrewsbury
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see how you connect with our mission of delivering a world-class dining experience. A friendly tone can go a long way in making your application stand out.
Highlight Relevant Experience:Make sure to mention any previous customer-facing roles or catering experience you've had. We love seeing how your past experiences can contribute to our team and help us provide excellent service to the community.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific skills like teamwork and communication that align with what we’re looking for in a Catering Assistant.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Serco Limited
✨Know Your Role
Familiarise yourself with the responsibilities of a Catering Assistant. Understand how your role contributes to creating a welcoming dining experience and be ready to discuss how you can support the team in maintaining high standards.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experiences where you provided excellent customer service. Highlight your ability to communicate effectively and work well in a team, as these are key traits for this role.
✨Demonstrate Flexibility
Be ready to talk about your flexible approach to working hours, especially weekends. Employers appreciate candidates who can adapt to varying schedules, so share any relevant experiences that showcase your adaptability.
✨Emphasise Hygiene and Safety Knowledge
If you have a Level 2 Food Safety qualification, mention it! Even if you don’t, show your understanding of hygiene practices in catering. Discuss how you would maintain cleanliness and safety in the kitchen and dining areas.
