At a Glance
- Tasks: Create a welcoming café environment and deliver excellent customer service.
- Company: Join Sport England at Lilleshall National Sports Centre, promoting healthy lifestyles.
- Benefits: Free gym membership, holiday clubs, training opportunities, and discounts at 1,000 retailers.
- Other info: Flexible hours with full-time opportunities and a supportive team culture.
- Why this job: Make a positive difference in your community while gaining valuable experience.
- Qualifications: Customer service experience and a friendly attitude; food safety training provided.
The predicted salary is between 12.71 - 12.71 £ per hour.
Location: Lilleshall National Sports Centre, TF10 9AT
Salary: £8.00 - £12.71 per hour (dependent upon age) plus excellent benefits
Schedule: Full time, 39 hours per week, working Monday to Sunday between the hours of 7:00am and 11:30pm
Make a positive difference every day. At Serco, we're pleased to be recruiting on behalf of Sport England. Sport England encourages active, healthy lifestyles across the local community. Providing affordable access to a wide range of sports and leisure facilities in a safe, clean, friendly and welcoming space, their goal is to support healthier and happier lives for everyone. Delivering these services relies on an enthusiastic, customer-focused team, and they're now looking for a Café Assistant to join their team and help make a positive difference every day.
As a Café Assistant, you'll help create a welcoming environment where visitors can relax, refuel and enjoy their time at the centre. By delivering excellent customer service, maintaining high food hygiene standards and supporting the day-to-day operation of the café, you'll play an important role in creating positive experiences and supporting healthier, happier communities.
What you'll do as a Café Assistant:
- Carry out cleaning duties to maintain high standards of cleanliness throughout the café area
- Undertake and record temperature checks to support food hygiene compliance
- Serve customers promptly, professionally and with a friendly approach
- Follow financial and cash handling procedures accurately
- Prepare food and beverages in line with café menus and supervisor guidance
- Replenish café and vending machine stock as required
Does this sound like you?
- Experience working in a food retail or customer service environment
- Excellent customer care and communication skills
- A flexible and team-focused attitude
- Strong attention to detail and high standards of presentation
- A Level 2 Award in Food Safety in Catering (or equivalent) is desirable, although full training will be provided
What we offer:
- Free gym membership for you and your immediate family
- Free safeguarding training and Disclosure and Barring Service (DBS) checks
- Free swimming lessons and holiday clubs for one child (50% off for additional children)
- 21 days' holiday plus bank holidays
- 6% employer matched pension contribution
- Training and development opportunities
- Employee Assistance Programme, Wisdom wellbeing app, Personal Trainer discounts
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment, travel, and gym equipment
Learn more at www.moreleisure.org/employee-benefits
Cafe Assistant in Shrewsbury employer: Serco Limited
Serco Limited is an excellent employer, offering a dynamic work environment in Waterlooville where innovation meets national security. With a strong focus on employee development through comprehensive training programs and a generous benefits package including 25 days of holiday and a contributory pension scheme, Serco fosters a culture of collaboration and growth, making it an ideal place for Electronics & Hardware Engineers to thrive and contribute meaningfully to defence technology.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Assistant in Shrewsbury
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Serco Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Serco Limited
Don't be shy about reaching out to Serco Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cafe Assistant in Shrewsbury
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Serco Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Serco Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
