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- Tasks: Validate ServiceNow tickets and manage incidents to enhance quality assurance.
- Company: Global service company with a supportive culture.
- Benefits: Competitive benefits and opportunities for professional development.
- Why this job: Join a team making a difference in Justice and Immigration processes.
- Qualifications: Strong quality control skills and experience with data analysis tools.
- Other info: Great environment for growth and collaboration.
The predicted salary is between 30000 - 48000 £ per year.
A global service company is seeking a Product Assurance Officer to enhance quality assurance processes within the Justice and Immigration team. You will engage in tasks such as validating ServiceNow tickets, managing incidents, and ensuring effective communication across teams.
The ideal candidate will have:
- Strong quality control skills
- Experience in stakeholder engagement
- Proficiency in data analysis tools like Excel and Power BI
This role offers a supportive culture with development opportunities and competitive benefits.
Remote Product Assurance & Testing Specialist employer: Serco Limited
Contact Detail:
Serco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Product Assurance & Testing Specialist
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working in quality assurance or related fields. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show off your skills! When you get the chance to speak with potential employers, highlight your experience with ServiceNow, Excel, and Power BI. Share specific examples of how you've used these tools to improve processes or solve problems.
✨Tip Number 3
Prepare for the interview by researching the company culture and values. Since this role is all about enhancing quality assurance processes, think about how your approach aligns with their mission in the Justice and Immigration team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Remote Product Assurance & Testing Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your quality assurance skills and experience in stakeholder engagement. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or tools you've used!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about product assurance and how you can contribute to our Justice and Immigration team. Keep it engaging and personal – we love to see your personality!
Showcase Your Data Skills: Since proficiency in data analysis tools like Excel and Power BI is key, make sure to mention any specific projects where you’ve used these tools. We’re keen to see how you’ve leveraged data to drive quality improvements!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Serco Limited
✨Know Your Quality Control Basics
Brush up on your quality assurance processes and be ready to discuss how you've applied them in previous roles. Be prepared to give specific examples of how you validated ServiceNow tickets or managed incidents effectively.
✨Showcase Your Data Skills
Since proficiency in data analysis tools like Excel and Power BI is key, make sure you can demonstrate your experience with these tools. Bring along examples of reports or dashboards you've created that highlight your analytical skills.
✨Engage with Stakeholders
Prepare to talk about your experience in stakeholder engagement. Think of instances where you successfully communicated across teams or resolved conflicts, as this will show your ability to foster collaboration in a remote setting.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company culture. Inquire about the team dynamics within the Justice and Immigration team or how they support professional development for their employees.
