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- Tasks: Support unemployed individuals in finding sustainable work and improving their skills.
- Company: Join Serco, a leader in supporting economic recovery and job creation.
- Benefits: Competitive salary, excellent benefits, and a supportive work environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives by helping them secure jobs.
- Qualifications: Experience in quality assurance and compliance, with strong communication skills.
The predicted salary is between 28500 - 33500 £ per year.
Location: Newport, NP20 1FX with occasional travel to other Serco offices in South Wales & West Midlands, depending on business need. Initial induction period will be based at Serco’s Cardiff office before transitioning to Newport.
Salary: £28,500 - £33,500 per annum plus excellent benefits.
Schedule: Full time, 37 hours per week – Monday - Friday.
Ready to impact a better future? Our Skills and Employability business provides support to citizens, from supporting the unemployed into sustainable work, to upskilling those with low or no vocational skills, so they can progress in work. At Serco we are committed to supporting economic recovery post-Covid and are proud to be able to support the government’s Plan for Jobs.
Along with our partners, we were delighted to have been selected by the Department for Work and Pensions (DWP) to deliver the Restart Scheme in Wales and West Central England, supporting eligible individuals to find jobs in their local area. The Restart Scheme helps people who have been unemployed and in receipt of Universal Credit or Jobseekers’ Allowance (IB) for at least 6 months to get back into work.
We comprehensively assess Participants’ needs and motivations using our evidence-based employability model and work with our network of trusted providers and partners to help break down barriers to work, enabling them to progress towards a more secure future.
Quality & Compliance Improvement Adviser-Restart employer: Serco Limited
Contact Detail:
Serco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality & Compliance Improvement Adviser-Restart
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your skills align with their mission, especially around supporting economic recovery and employability.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on articulating your experience in quality and compliance, as well as your passion for helping others find work.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Quality & Compliance Improvement Adviser-Restart
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Quality & Compliance Improvement Adviser role. Highlight your relevant experience and skills that align with the job description, showing us why you're the perfect fit!
Showcase Your Passion: Let your enthusiasm for supporting individuals in their journey back to work shine through. We love seeing candidates who are genuinely passionate about making a difference in people's lives, so don’t hold back!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, making it easy for us to see your qualifications and motivations without wading through unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets into the right hands and helps us keep track of all the amazing candidates like you!
How to prepare for a job interview at Serco Limited
✨Know the Company Inside Out
Before your interview, make sure you research Serco and its role in the Restart Scheme. Understand their mission to support economic recovery and how they help individuals find sustainable work. This knowledge will show your genuine interest and help you connect your skills to their goals.
✨Prepare for Scenario-Based Questions
As a Quality & Compliance Improvement Adviser, you'll likely face scenario-based questions. Think about past experiences where you've improved quality or compliance. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Showcase Your Soft Skills
In this role, communication and empathy are key. Be ready to discuss how you've successfully worked with diverse groups or helped individuals overcome challenges. Highlighting these soft skills will demonstrate your fit for the supportive nature of the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the team dynamics, the specific challenges they face in the Restart Scheme, or how success is measured in the QCIA role. This shows you're engaged and thinking critically about how you can contribute.