Serco Limited is recruiting a Customer Service Assistant to support NorthLink Ferries at Aberdeen. You will handle reservations, check-in, and boarding while delivering friendly, proactive service to passengers.
You'll operate within Health, Safety and Environment guidelines and use computer systems to help run the terminal smoothly. The role offers development opportunities across a global service-oriented organisation.
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Passenger Experience Specialist (Ferry Terminal) employer: Serco Limited
Serco Limited is an excellent employer, offering a supportive work culture that values integrity and teamwork within the challenging environment of HMP Fosse Way. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while contributing to meaningful outcomes in justice and offender support. With a commitment to employee well-being and a focus on compliance and accuracy, Serco fosters a rewarding atmosphere for those dedicated to making a difference.