At a Glance
- Tasks: Coordinate ice-skate school lessons and manage bookings while ensuring health and safety standards.
- Company: Join the team at Oxford Ice Rink, a key leisure facility in Oxford.
- Benefits: Enjoy 21 days of holiday plus bank holidays and a contributory pension scheme.
- Other info: Enhanced DBS check and Occupational Health Questionnaire required.
- Why this job: This role offers flexible hours and opportunities for professional development.
- Qualifications: Must have a Level 2 British Ice-Skating qualification and experience in coordinating programmes.
The predicted salary is between 28000 - 29000 £ per year.
Location: Oxford Ice Rink, Oxford, OX1 1RQ
Hourly Rate: £14.10
Schedule: Part‑time 16 hours per week, Monday to Friday, 4‑hour shifts (flexible hours)
Responsibilities
- Coordinate the scheduling and delivery of ice‑skate school lessons and courses.
- Act as the main point of contact for ice‑skate school enquiries from participants, guardians and customers.
- Support and liaise with coaching staff to ensure lessons run smoothly.
- Manage bookings, attendance records, and participant progression.
- Monitor programme performance and identify opportunities for growth.
- Ensure health and safety standards are followed at all times.
- Deliver excellent customer service and resolve any issues promptly.
- Promote ice‑skate school programmes and assist with social media marketing.
Qualifications
- Level 2 British Ice‑Skating qualification.
- Excellent communication and interpersonal abilities.
- Experience in coordinating ice‑skating programmes.
- Knowledge of ice‑skate school programmes or coaching structures.
- Previous experience supervising or supporting ice‑skating coaches.
Vetting & Checks
Enhanced DBS check is required for this role. You will also complete an Occupational Health Questionnaire.
Benefits
- Holidays: 21 days plus bank holidays.
- Pension: Up to 6% contributory pension scheme.
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships).
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service.
- Discounts: Discounts across around 1,000 retailers, including food, clothing, entertainment and travel.
- Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity.
- Employee networks: Inclusion and connection spaces for collaboration, learning, and belonging, covering LGBTQIA+, women, parents and carers, people with disabilities, veterans, and diverse cultural backgrounds.
Ice Skating Coordinator in Oxford employer: Serco Limited
Oxford Ice Rink offers a vibrant environment with a focus on community engagement. Employees benefit from a comprehensive Employee Assistance Programme and discounts across 1,000 retailers. The team values inclusion, providing networks for diverse backgrounds.
We think you need these skills to ace Ice Skating Coordinator in Oxford
Coordination Skills
Communication Skills
Interpersonal Abilities
Customer Service
Scheduling
Health and Safety Awareness
Problem-Solving Skills
