Serco Limited is seeking an experienced OOH Service Desk Analyst to join our Digital Client Services team. You will provide first and second line IT support, incident management and escalation across multi-client environments, including after-hours responses to major incidents.
You’ll work in a rolling 4-on, 4-off shift pattern with an annual £6,000 shift allowance and a base Band 6 salary of £26,000–£28,000 depending on experience. Office-based days with home-working for night shifts.
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Out-of-Hours Service Desk Analyst | Remote Nights employer: Serco Limited
Serco Limited is an excellent employer, offering a supportive work culture that values integrity and teamwork within the challenging environment of HMP Fosse Way. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while contributing to meaningful outcomes in justice and offender support. With a commitment to employee well-being and a focus on compliance and accuracy, Serco fosters a rewarding atmosphere for those dedicated to making a difference.
