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- Tasks: Create a welcoming environment and lead the Retail Catering team in exceptional service.
- Company: Prominent service provider in Norwich focused on health and well-being.
- Benefits: Competitive salary, pension scheme, and well-being initiatives.
- Why this job: Make a difference in patient care while enjoying a vibrant work atmosphere.
- Qualifications: Good communication skills, flexibility, and basic food hygiene training.
- Other info: Join a supportive team with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A prominent service provider in Norwich is seeking a Barista to create a welcoming environment in its health team's retail catering outlets. You will manage the Retail Catering team, ensure service standards, and support patient care through exceptional customer service.
The ideal candidate will possess good communication skills and flexibility to adapt to changing demands, along with basic training in food hygiene and preparation.
We offer competitive salaries, a contributory pension scheme, and various well-being initiatives.
Healthcare Retail Barista & Customer Experience Lead in Norwich employer: Serco Limited
Contact Detail:
Serco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Retail Barista & Customer Experience Lead in Norwich
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the service provider in Norwich. Understanding their values and how they support patient care will help you tailor your responses and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service scenarios! As a Barista & Customer Experience Lead, you'll need to demonstrate exceptional service skills. Think of examples from your past experiences where you went above and beyond for customers, and be ready to share those stories.
✨Tip Number 3
Show off your flexibility! The job requires adapting to changing demands, so be prepared to discuss times when you've successfully handled unexpected situations. This will highlight your ability to thrive in a dynamic environment.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to connect with you and get the ball rolling on your journey to becoming part of our healthcare retail team.
We think you need these skills to ace Healthcare Retail Barista & Customer Experience Lead in Norwich
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love providing exceptional customer service. Share any experiences where you've gone above and beyond to create a welcoming environment, especially in a retail or food setting.
Highlight Your Team Management Skills: Since you'll be managing the Retail Catering team, make sure to showcase any previous leadership roles you've had. We want to see how you've motivated others and maintained high service standards in your past positions.
Demonstrate Flexibility and Adaptability: In your application, mention times when you've successfully adapted to changing demands. This could be during busy periods or when faced with unexpected challenges. We value candidates who can think on their feet!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Serco Limited
✨Know Your Coffee
Brush up on your coffee knowledge! Be prepared to discuss different types of coffee, brewing methods, and how you can create a welcoming atmosphere for customers. This shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
As a potential team leader, be ready to share examples of how you've successfully managed a team in the past. Highlight your ability to motivate others and maintain high service standards, which is crucial for this role.
✨Emphasise Customer Service
Prepare to discuss your approach to exceptional customer service. Think of specific instances where you went above and beyond for a customer, especially in a healthcare setting, as this will resonate well with the interviewers.
✨Flexibility is Key
Be ready to talk about how you adapt to changing demands in a fast-paced environment. Share examples of times when you had to think on your feet or adjust your plans to meet customer needs, demonstrating your flexibility and problem-solving skills.
