At a Glance
- Tasks: Support individuals in overcoming barriers and achieving sustainable employment through tailored coaching.
- Company: Join a top international employer with a supportive culture focused on growth.
- Benefits: Enjoy 25 days holiday, pension contributions, and extensive training opportunities.
- Other info: Dynamic role with excellent career progression and a focus on inclusion.
- Why this job: Make a real difference in people's lives and communities while developing your career.
- Qualifications: Experience in coaching or mentoring, strong communication skills, and a passion for helping others.
The predicted salary is between 30000 - 30000 £ per year.
Location: Newport, NP20 1FX
Salary: £30,000 plus excellent benefits
Schedule: Full-time, Monday to Friday 09:00 to 17:00 (30-minute lunch break)
Ready to impact a better future? As a Progression Job Coach in our Employment, Skills and Enterprise team, you'll support people on the Restart scheme to overcome barriers, build confidence and move into sustainable employment. You'll work closely with participants to understand their goals, create tailored action plans and provide the coaching and practical support they need to succeed. Your work will have a direct and positive impact on individuals, families and local communities by helping people take meaningful steps towards a better future.
What you'll do as a Progression Job Coach
- Manage a caseload of participants, guiding them through the full Restart journey from engagement through to sustained employment
- Deliver one-to-one coaching, needs assessments and tailored action plans to address barriers to work
- Provide practical employability support including CV writing, job applications, interview preparation and job search techniques
- Build strong, trust‑based relationships with participants, motivating and supporting them to achieve their goals
- Work with employers and internal teams to identify opportunities and match participants to suitable roles
- Maintain accurate records and ensure full compliance with contract requirements and customer service standards
Does this sound like you? You’ll be a great fit for this role if you have:
- Experience in coaching, mentoring or supporting individuals into employment or education
- A genuine passion for helping people succeed and making a positive difference in communities
- Strong interpersonal and communication skills, with the ability to build trust and influence others
- Experience working in a target-driven or performance-focused environment
- Excellent organisation and time management skills, with the ability to manage multiple priorities effectively
- Confidence using IT systems and maintaining accurate, high-quality records
- Good understanding of the Welsh language
Vetting and checks
An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
Discover all you need to keep growing
We're one of the top 1% of international employers, so you can have confidence you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities - and the support and tools to help you seize them.
What we offer
- Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let's impact a better future, together. Apply today.
Progression Job Coach in Newport employer: Serco Limited
As a Progression Job Coach with us in Newport, you'll join a leading international employer renowned for its supportive culture and commitment to employee development. We offer extensive training opportunities, a generous benefits package including 25 days of holiday, and a focus on internal progression, ensuring you can grow your career while making a meaningful impact in the community. Our inclusive work environment fosters collaboration and connection, empowering you to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Progression Job Coach in Newport
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend local events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock session with a friend or family member. This will help you get comfortable with your answers and boost your confidence when it’s time to shine.
✨Tip Number 3
Tailor your approach! When applying for jobs, make sure to customise your CV and cover letter for each role. Highlight the skills and experiences that align with what the employer is looking for.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Progression Job Coach in Newport
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Progression Job Coach role. Highlight your coaching experience and any relevant skills that align with the job description. We want to see how you can make a positive impact!
Show Your Passion:Let your enthusiasm for helping others shine through in your application. Share specific examples of how you've supported individuals in overcoming barriers or achieving their goals. We love seeing genuine passion for making a difference!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that are easy to read and understand, so make it easy for us to see your strengths!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Serco Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Progression Job Coach role. Familiarise yourself with the Restart scheme and think about how your experience aligns with the responsibilities listed in the job description. This will help you articulate your fit for the position.
✨Prepare Real-Life Examples
Think of specific instances where you've successfully coached or supported individuals into employment or education. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your skills and show how you can make a positive impact on participants' lives.
✨Show Your Passion for Helping Others
During the interview, express your genuine passion for supporting people in overcoming barriers to employment. Share stories that highlight your commitment to making a difference in communities. This will resonate well with the interviewers and showcase your alignment with their mission.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the types of challenges participants face, or how success is measured in this role. This shows your interest in the position and helps you gauge if it's the right fit for you.
