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- Tasks: Engage with customers and manage inquiries at the Oak Tree Leisure Centre.
- Company: Community-focused leisure organisation dedicated to enhancing customer experiences.
- Benefits: Free membership, flexible hours, and opportunities for career growth.
- Why this job: Join a vibrant team and make a positive impact in your community.
- Qualifications: Strong communication skills and previous customer service experience.
- Other info: Fast-paced environment with a focus on teamwork and customer satisfaction.
The predicted salary is between 11 - 16 £ per hour.
A community leisure organization is seeking a Casual Receptionist to enhance customer engagement at the Oak Tree Leisure Centre. This role will involve delivering high-level customer service, managing inquiries face-to-face, via email, and phone, while assisting in creating a safe and enjoyable environment.
Ideal candidates will possess:
- Strong communication skills
- Previous customer interaction experience
- The ability to work under pressure
There are opportunities for growth within the organization.
Leisure Centre Front Desk Host (Casual) – Free Membership in Mansfield employer: Serco Limited
Contact Detail:
Serco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Centre Front Desk Host (Casual) – Free Membership in Mansfield
✨Tip Number 1
Get to know the company! Research the Oak Tree Leisure Centre and its values. When you understand what they stand for, you can tailor your approach and show how you fit right in.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of scenarios where you’ve provided excellent service before. Be ready to share these experiences during your chat.
✨Tip Number 3
Be proactive! If you get the chance, visit the leisure centre before your interview. This shows your enthusiasm and gives you a feel for the environment, which you can mention when you meet them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Leisure Centre Front Desk Host (Casual) – Free Membership in Mansfield
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you've engaged with customers and handled inquiries, whether face-to-face or over the phone. This is your chance to shine!
Be Personable and Professional: When writing your application, keep it friendly yet professional. We love a good personality, so let your unique voice come through while still maintaining a level of professionalism that reflects our values at StudySmarter.
Tailor Your Application: Don’t just send out the same application everywhere! Take a moment to tailor your CV and cover letter to the Leisure Centre role. Mention specific skills and experiences that relate directly to the job description we’ve provided.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Serco Limited
✨Know the Centre Inside Out
Before your interview, take some time to research the Oak Tree Leisure Centre. Familiarise yourself with their services, facilities, and community events. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you handled inquiries or resolved issues, as this will demonstrate your ability to engage with customers effectively.
✨Practice Communication Scenarios
Since strong communication skills are key for this role, practice common scenarios you might encounter at the front desk. Role-playing with a friend can help you feel more confident in handling face-to-face interactions, phone calls, and emails.
✨Stay Calm Under Pressure
The ability to work under pressure is crucial for a front desk host. Think of times when you managed stressful situations successfully. Be ready to discuss these experiences during your interview to highlight your resilience and problem-solving skills.
