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- Tasks: Provide essential admin support, manage reports, and ensure compliance in a dynamic environment.
- Company: Join a top international employer with a supportive culture and growth opportunities.
- Benefits: Enjoy a competitive salary, pension scheme, health perks, and discounts at over 1,000 retailers.
- Why this job: Make a real impact while developing your skills in a meaningful role.
- Qualifications: Strong written English, report-writing skills, and experience with IT tools required.
- Other info: Opportunities for training, mentoring, and internal progression await you.
The predicted salary is between 25769 - 36200 £ per year.
Location: Twinwoods Road, Clapham, Bedfordshire MK41 6HL
Salary: £25,769.00 per annum plus excellent benefits
Schedule: 40 hours per week, Monday – Friday 9am – 5pm
Ready to impact a better future? As a Detainee Services Administrator in our J&I team this role is integral to the effective operation of the department, providing comprehensive administrative support across governance, compliance, audit, and quality assurance functions. You will play a central role in coordinating reports, managing action plans, supporting audits, and ensuring key governance activities are accurately documented and monitored.
What you'll do as a Detainee Services Administrator:
- Provide administrative support to the Governance Team, including minute‑taking for key meetings
- Collate and manage complaints, self‑audits, and the consolidated action plan
- Monitor audit actions and support ongoing compliance and assurance activities
- Assist with daily performance checks and quality assurance reviews
- Draft, maintain, and support the delivery of monthly business‑critical reports
- Act as a central point of support for managers and wider business services, providing effective administrative assistance as required
Does this sound like you?
- Strong written English and report‑writing skills
- Experience analysing data and preparing reports
- Experience of IT, excel and word packages
- Confident communicator with strong interpersonal skills
- Highly organised, with the ability to prioritise workloads and meet deadlines
- Able to work independently and manage multiple tasks in a busy environment
- Excellent attention to detail and commitment to high‑quality standards
Vetting and checks: This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. In addition, depending on the nature of the role, you may need to obtain formal Security Clearance (such as CTC or SC), which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note that UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively.
Discover all you need to keep growing: We're one of the top 1% of international employers, so you can have confidence you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer:
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let's impact a better future, together. Apply today.
Detainee Services Administrator-Yarls Wood IRC in London employer: Serco Limited
Contact Detail:
Serco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Detainee Services Administrator-Yarls Wood IRC in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative roles. Think about how your skills in report writing and data analysis can shine through in your answers.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to handle the busy environment at Yarls Wood IRC.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making an impact.
We think you need these skills to ace Detainee Services Administrator-Yarls Wood IRC in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Detainee Services Administrator role. Highlight your relevant experience in governance, compliance, and report writing to show us you’re the perfect fit!
Show Off Your Skills: We want to see your strong written English and report-writing skills shine through. Use clear examples of how you've analysed data and prepared reports in your previous roles to impress us.
Be Organised: Demonstrate your organisational skills by structuring your application clearly. We love a well-organised document that makes it easy for us to see how you prioritise workloads and meet deadlines.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us at StudySmarter.
How to prepare for a job interview at Serco Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Detainee Services Administrator role. Familiarise yourself with the key responsibilities like minute-taking, managing complaints, and supporting audits. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a confident communicator, it's essential to highlight your strong written and verbal skills during the interview. Prepare examples of how you've effectively communicated in previous roles, especially in report writing or dealing with complaints. This will illustrate your ability to handle the responsibilities of the job.
✨Demonstrate Organisational Skills
Being highly organised is crucial for this role. Come prepared with examples of how you've managed multiple tasks or prioritised workloads in a busy environment. You could even mention specific tools or methods you use to stay organised, which will show that you can handle the demands of the position.
✨Prepare for Security Clearance Questions
Since this role requires BPSS clearance, be ready to discuss your background and any checks that may be necessary. Familiarise yourself with the vetting process and be honest about your history. This will help build trust with the interviewers and show that you're aware of the importance of security in this role.
