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- Tasks: Ensure pool safety, assist customers, and maintain cleanliness.
- Company: Join Shropshire Leisure Trust, promoting active lifestyles in a friendly community.
- Benefits: Enjoy free membership, discounts, training, and up to 21 days annual leave.
- Why this job: Make a real impact by ensuring safety and enjoying a supportive team environment.
- Qualifications: Strong swimming skills and National Pool Lifeguard Qualification required.
- Other info: Flexible hours with opportunities for career progression in leisure management.
Location: Bishops Castle
Working Hours: 30 hours per week, earlies, lates and weekends
Salary: Up to £11.44 per hour + Excellent benefits
Here at Shropshire Leisure Trustour goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun. To be the destination of choice for being part of an active community, whilst helping you to make MORE of every day\’. To deliver those services takes an enthusiastic and customer focused team – and right now we are looking to recruit for a Lifeguard to join our team.
As a Lifeguard you\’ll be an important part of life here at the centre as you ensure that everyone can use the pool in safety and that they have access to everything they need to enjoy their visit.
Without you there can\’t be any pool activity. But you won\’t be working alone. Our leisure centre has a close knit and supportive team, all working towards providing an inclusive leisure hub for the entire community. You will also receive fantastic training and development opportunities and benefits including free leisure access and other various discounts.
You will help in facilitating a safe, fun, and professional working environment with excellent development opportunities and free membership plus other various discounts.
Serco manages these facilities on a day-to-day basis on behalf of the Trust.
What you\’ll need to do the role
You will need to have excellent customer service skills as you\’ll be interacting heavily with our customers. So, whether you\’ve earned that experience in a leisure or another customer facing environment, you\’ll be a people person who is happy dealing with people of all ages and backgrounds.
You will be providing customer care to people of all ages, supervising activities, maintaining high standards of cleanliness in the pool area, and ensuring the safe handling and set up of pool equipment. And of course, when needed – you\’ll help to save lives.
As a lifeguard you\’ll naturally need to be safety conscious, vigilant, and able to deal with pressurised situations. Lastly, you\’ll need to have strong swimming skills and it\’s essential that you hold a National Pool Lifeguard Qualification (Royal Life Saving Society) or equivalent.
If you feel you meet the above criteria, please apply today!
Why Join us
A place you can make an impact: Swimming pools are the beating hearts of our leisure centres and without lifeguards we cannot operate. You ensure that our customers can enjoy their activity in safety and when needed you save lives.
A place you can count on: Our lifeguards are integral to the running of our centres, so as well progressing into senior lifeguard positions you can move into other centre management roles in one of our 55 facilities.
A place for you: Our centres are close-knit and friendly, and we rely on each other for support. As well as the backing of the team you\’ll also find all the resources you need for career progression through Serco Learning.
What we offer
- Free membership at the Centre plus heavily discounted use of classes and facilities
- Free safeguarding training and DBS check
- Excellent Development and Training Opportunities
- 6% employer matched pension contribution
- Up to 21 days annual leave + public holidays (Pro Rata)
- Life assurance up to 2x base salary
- For all Leisure benefits please see Employee Benefits (moreleisure.com)
#leisurejobs #sercoap
Serco/Serco Leisure Operating Limited are appointed as the Trust\’s Managing Agents. We manage the recruitment process and the Trust\’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company\’s policy, employees will have a DBS check where appropriate.
Google Chrome is the preferred browser to access Serco careers website
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Lifeguard employer: Serco Limited
Contact Detail:
Serco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifeguard
✨Tip Number 1
Familiarise yourself with the specific requirements for the National Pool Lifeguard Qualification. Make sure you understand the skills and knowledge needed, as this will help you feel more confident during any assessments or interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully interacted with customers in previous roles. This will demonstrate your ability to create a friendly and safe environment for all pool users.
✨Tip Number 3
Research Shropshire Leisure Trust and their values. Understanding their mission to promote active lifestyles will allow you to align your answers during the interview with their goals, showing that you're a great fit for their team.
✨Tip Number 4
Be prepared to discuss how you handle high-pressure situations. As a lifeguard, you'll need to be vigilant and calm, so think of scenarios where you've successfully managed stress or emergencies in the past.
We think you need these skills to ace Lifeguard
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience in customer service or lifeguarding roles. Mention specific situations where you demonstrated your ability to handle pressurised situations and ensure safety.
Showcase Your Qualifications: Clearly state your National Pool Lifeguard Qualification or any equivalent certifications. This is essential for the role, so make it prominent in your application.
Express Your Passion for Customer Service: Since the role requires excellent customer service skills, include examples of how you've successfully interacted with customers in past roles. Show that you are a people person who enjoys working with diverse groups.
Tailor Your Application: Customise your CV and cover letter to reflect the values and goals of Shropshire Leisure Trust. Mention how you can contribute to creating a safe, friendly, and fun environment for all visitors.
How to prepare for a job interview at Serco Limited
✨Show Your Customer Service Skills
As a lifeguard, you'll be interacting with customers of all ages. Be prepared to share examples of how you've provided excellent customer service in previous roles, highlighting your ability to handle various situations with a friendly and approachable attitude.
✨Demonstrate Safety Awareness
Safety is paramount in this role. Be ready to discuss your understanding of safety protocols and how you would respond in emergency situations. Showing that you are vigilant and proactive about safety will impress the interviewers.
✨Highlight Your Swimming Proficiency
Since strong swimming skills are essential, be prepared to talk about your swimming background. If you have any certifications or relevant experience, make sure to mention them to showcase your qualifications for the role.
✨Express Team Spirit
The leisure centre values a close-knit team environment. Share experiences where you've worked effectively as part of a team, demonstrating your ability to support colleagues and contribute to a positive workplace culture.