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For Companies At a Glance
- Tasks: Ensure pool safety, assist customers, and maintain cleanliness.
- Company: Join Birmingham Community Leisure Trust, promoting active lifestyles in the community.
- Benefits: Enjoy free leisure access, discounts, training opportunities, and a pension scheme.
- Why this job: Be part of a supportive team making a real impact on community health and safety.
- Qualifications: Strong swimming skills and National Pool Lifeguard Qualification required.
- Other info: Flexible shifts with 20 hours per week, perfect for students!
Overview
Location: Stechford Leisure Centre, B33 8QN
Contract Type: Permanent, part time
Working hours: 20 / 30 hours per week, including earlies, lates and weekend shifts
Salary: £12.60 per hour + excellent benefits
Here at Birmingham Leisure Community Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun. To be the destination of choice for being part of an active community, whilst helping you to make MORE of every day. To deliver those services takes an enthusiastic and customer focused team – and right now we are looking to recruit for qualified part time Lifeguards to join our team.
As a Lifeguard you\\\’ll be an important part of life here at the centre as you ensure that everyone can use the pool in safety and that they have access to everything they need to enjoy their visit.
Without you there can\\\’t be any pool activity. But you won\\\’t be working alone. Our leisure centre has a close knit and supportive team, all working towards providing an inclusive leisure hub for the entire community. You will also receive fantastic training and development opportunities and benefits including free leisure access and other various discounts.
Responsibilities
What you\’ll need to do the role
You will need to have excellent customer service skills as you\’ll be interacting heavily with our customers. So, whether you\’ve earned that experience in a leisure or another customer facing environment, you\’ll be a people person who is happy dealing with people of all ages and backgrounds.
You will be providing customer care to people of all ages, supervising activities, maintaining high standards of cleanliness in the pool area, and ensuring the safe handling and set up of pool equipment. And of course, when needed – you\’ll help to save lives.
As a lifeguard you\’ll naturally need to be safety conscious, vigilant, and able to deal with pressurised situations. Lastly, you\’ll need to have strong swimming skills and it\’s essential that you hold a National Pool Lifeguard Qualification (Royal Life Saving Society).
Why Join us
Meaningful and vital work: Swimming pools are the beating hearts of our leisure centres and without lifeguards we can\\\’t operate. You ensure that our customers can enjoy their activity in safety and when needed you save lives.
A world of opportunity: Our lifeguards are integral to the running of our centres, so as well progressing into senior lifeguard positions you can move into other centre management roles in one of our 55 facilities.
Great people: Our centres are close-knit and friendly, and we rely on each other for support. As well as the backing of the team you\’ll also find all the resources you need for career progression through Serco Learning.
What we offer
- Free membership at the Centre, plus heavily discounted use of classes and facilities.
- Free safeguarding training and DBS checks
- Excellent Development and Training Opportunities with our in-house Aquatic Training Academy
- 6% employer matched pension contribution
- 21days annual leave (Pro rata for part time) + Public Holidays
- Life assurance up to 2x base salary
- For all Leisure benefits please see Employee Benefits (moreleisure.com)
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Lifeguard employer: Serco Limited
Contact Detail:
Serco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifeguard
✨Tip Number 1
Familiarise yourself with the specific safety protocols and emergency procedures relevant to lifeguarding. Being well-versed in these can help you stand out during interviews, as it shows your commitment to safety and preparedness.
✨Tip Number 2
Engage with the local community by volunteering at events or activities related to swimming or water safety. This not only enhances your customer service skills but also demonstrates your dedication to promoting a safe and active lifestyle.
✨Tip Number 3
Network with current lifeguards or staff at Stechford Leisure Centre. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Stay updated on the latest trends in aquatic safety and lifeguarding techniques. Showing that you are proactive about your professional development can impress potential employers and highlight your passion for the role.
We think you need these skills to ace Lifeguard
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Lifeguard. Familiarise yourself with the job description and the skills required, such as customer service and swimming proficiency.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service or similar roles. Mention specific instances where you've demonstrated your ability to handle pressurised situations or worked as part of a team.
Showcase Your Qualifications: Ensure you clearly state your National Pool Lifeguard Qualification and any other relevant certifications. This is crucial for the role and should be prominently featured in your application.
Tailor Your Application: Customise your CV and cover letter to reflect the values and goals of Birmingham Community Leisure Trust. Show your enthusiasm for promoting health and fitness within the community and how you can contribute to their mission.
How to prepare for a job interview at Serco Limited
✨Show Your Customer Service Skills
As a lifeguard, you'll be interacting with customers of all ages. Be prepared to share examples of how you've provided excellent customer service in previous roles, highlighting your ability to handle various situations with a friendly and approachable attitude.
✨Demonstrate Safety Awareness
Safety is paramount in this role. During the interview, discuss your understanding of safety protocols and how you would handle emergency situations. If you have any relevant experiences, make sure to mention them to showcase your vigilance and preparedness.
✨Highlight Your Swimming Skills
Since strong swimming skills are essential for this position, be ready to talk about your swimming background. If you have any certifications or achievements in swimming, don't hesitate to bring them up to reinforce your qualifications.
✨Express Team Spirit
The leisure centre values a close-knit team environment. Share examples of how you've worked effectively in a team before, emphasising your ability to support colleagues and contribute to a positive atmosphere, which is crucial for a role like this.
