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- Tasks: Ensure pool safety, provide customer care, and maintain cleanliness.
- Company: More Leisure Community Trust promotes active lifestyles in a friendly community environment.
- Benefits: Enjoy free leisure access, discounts, training opportunities, and a pension contribution.
- Why this job: Make a real impact by ensuring safety and fun for the community while developing your career.
- Qualifications: Strong swimming skills and a National Pool Lifeguard Qualification are essential.
- Other info: Join a supportive team and enjoy career progression opportunities within Serco.
The predicted salary is between 16368 - 23238 £ per year.
Location:Aqua Vale Swimming and Fitness Centre
Job type:Full Time
Working Hours:36.5 hours per week, mixture of earlies, lates and weekends
Salary:£8.60 p/h (£16,367.68) to £12.21 ph (£23,238.31) + Excellent Benefits
Here at More Leisure Community Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun. To be the destination of choice for being part of an active community, whilst helping you to make MORE of every day\’. To deliver those services takes an enthusiastic and customer focused team – and right now we are looking to recruit for a Full Time Lifeguard to join our team.
As a Lifeguard you\’ll be an important part of life here at the centre as you ensure that everyone can use the pool in safety and that they have access to everything they need to enjoy their visit.
You will be providing customer care to people of all ages, supervising activities, maintaining high standards of cleanliness in the pool area, and ensuring the safe handling and set up of pool equipment. And of course, when needed – you\’ll help to save lives.
Without you there can\’t be any pool activity. But you won\’t be working alone. Our leisure centre has a close knit and supportive team, all working towards providing an inclusive leisure hub for the entire community. You will also receive fantastic training and development opportunities and benefits including free leisure access and other various discounts.
Serco manages these facilities on a day-to-day basis on behalf of the Trust.
What you\’ll need to do the role
You\’ll need to have excellent customer service skills as you\’ll be interacting heavily with our customers. So, whether you\’ve earned that experience in a leisure or another customer facing environment, you\’ll be a people person who is happy dealing with people of all ages and backgrounds.
As a lifeguard you\’ll naturally need to be safety conscious, vigilant, and able to deal with pressurised situations. Lastly, you\’ll need to have strong swimming skills and it\’s essential that you hold a National Pool Lifeguard Qualification (Royal Life Saving Society).
If you feel you meet the above criteria, please apply today!
Why Serco
A place you can make an impact: Swimming pools are the beating hearts of our leisure centres and without lifeguards we can\’t operate. You ensure that our customers can enjoy their activity in safety and when needed you save lives.
A place you can count on: Our lifeguards are integral to the running of our centres, so as well progressing into senior lifeguard positions you can move into other centre management roles in one of our 55 facilities.
A place for you: Our centres are close-knit and friendly, and we rely on each other for support. As well as the backing of the team you\’ll also find all the resources you need for career progression through Serco Learning.
Why Serco
A place you can make an impact: Working within Leisure means that you\’ll play a critical role in ensuring that the communities we serve receive exceptional service and you\’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.
A place you can count on: It takes a diverse team to support our Leisure business and we\’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you\’ll find all the opportunity you need to evolve your career.
A place for you: Our staff are dedicated to providingthe best possible service for our customers and we welcome those who take similar pride in their work.
What we offer
- Free membership at the Centre plus heavily discounted use of classes and facilities.
- Free safeguarding training and DBS check
- Excellent Development and Training Opportunities
- 6% employer matched pension contribution
- Up to 21 days annual leave + Public Holidays
- Life assurance up to 2x base salary
- All Leisure BenefitsEmployee Benefits (moreleisure.com)
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Lifeguard employer: Serco Limited
Contact Detail:
Serco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifeguard
✨Tip Number 1
Familiarise yourself with the Aqua Vale Swimming and Fitness Centre. Visit the facility if possible, observe the environment, and understand the community it serves. This will help you tailor your approach during interviews and show your genuine interest in the role.
✨Tip Number 2
Highlight your customer service skills in conversations with the hiring team. Prepare examples from previous experiences where you successfully handled customer interactions, especially in high-pressure situations, as this is crucial for a lifeguard role.
✨Tip Number 3
Network with current or former employees of Serco or the Aqua Vale centre. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Stay updated on the latest lifeguarding techniques and safety protocols. Consider attending workshops or refresher courses to demonstrate your commitment to safety and professionalism, which will impress potential employers.
We think you need these skills to ace Lifeguard
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience in customer service or lifeguarding roles. Mention specific situations where you demonstrated your ability to handle pressurised situations and ensure safety.
Showcase Your Qualifications: Clearly state your National Pool Lifeguard Qualification and any other relevant certifications. This is essential for the role, so make it prominent in your application.
Express Your Passion for Community Engagement: Convey your enthusiasm for promoting active, healthy lifestyles within the community. Share any personal experiences that reflect your commitment to customer care and community involvement.
Tailor Your Application: Customise your CV and cover letter to align with the job description provided by Serco. Use keywords from the job listing to demonstrate that you understand the role and its requirements.
How to prepare for a job interview at Serco Limited
✨Show Your Customer Service Skills
As a lifeguard, you'll be interacting with customers of all ages. Be prepared to share examples of how you've provided excellent customer service in previous roles, highlighting your ability to connect with people and handle various situations.
✨Demonstrate Safety Awareness
Safety is paramount in this role. During the interview, discuss your understanding of safety protocols and how you would handle emergency situations. This will show that you're vigilant and ready to act when necessary.
✨Highlight Your Swimming Proficiency
Since strong swimming skills are essential, be ready to talk about your swimming background. If you have any certifications or relevant experience, make sure to mention them to reinforce your capability as a lifeguard.
✨Express Team Spirit
The job requires working closely with a supportive team. Share experiences where you've collaborated effectively with others, demonstrating that you're a team player who values a close-knit work environment.
