At a Glance
- Tasks: Ensure pool safety, provide customer care, and maintain cleanliness.
- Company: Join Basingstoke & Deane Community Leisure Trust, promoting active lifestyles in the community.
- Benefits: Enjoy free membership, discounted classes, training opportunities, and a generous pension scheme.
- Other info: Full-time role with opportunities for career progression within a friendly leisure centre.
- Why this job: Make a real impact by ensuring safety and enjoying a supportive team environment.
- Qualifications: Must be 18+, have strong swimming skills, and hold a National Pool Lifeguard Qualification.
Job Title:Lifeguard
Location:Basingstoke Aquadrome
Working Hours/Pattern: 37 hours, between Monday to Sunday, mixture of earlies (5am to 2pm) and lates (2pm to 10pm)
Salary:Up to £25,601.69 per annum (£13.27 per hour) + Excellent benefits
AtSerco, we're pleased to be recruiting on behalf ofBasingstoke and Deane LeisureTrust
Basingstoke and Deane LeisureTrustencourage active, healthy lifestyles across the local community. Providing affordable access to a wide range of sports andleisurefacilities in a safe, clean, friendly and welcoming space, their goal is to support healthier and happier lives for everyone. Delivering these services relies on an enthusiastic, customer-focused team, and they're now looking fora full time Lifeguardto join their team and help make a positive difference every day.
As a Lifeguard you'll be an important part of life here at the centre as you ensure that everyone can use the pool in safety and that they have access to everything they need to enjoy their visit.
You will be providing customer care to people of all ages, supervising activities, maintaining high standards of cleanliness in the pool area, and ensuring the safe handling and set up of pool equipment. And of course, when needed - you'll help to save lives.
Without you there can't be any pool activity. But you won't be working alone. Our leisure centre has a close knit and supportive team, all working towards providing an inclusive leisure hub for the entire community.
What you'll need to do the role
You'll need to have excellentcustomer serviceskills as you'll be interacting heavily with our customers. So, whether you've earned that experience in a leisure or another customer facing environment, you'll be a people person who is happy dealing with people of all ages and backgrounds.
As a lifeguard you'll naturally need to be safety conscious, vigilant, and able to deal with pressurised situations. Lastly, you'll need to have strongswimming skillsand it's essential that you hold aNational Pool Lifeguard Qualification(Royal Life Saving Society).
Due to this being a full-time role, we can only consider candidates that are 18+
Why Join us
A place you can make an impact: Swimming pools are the beating hearts of our leisure centres and without lifeguards we can't operate. You ensure that our customers can enjoy their activity in safety and when needed you save lives.
A place you can count on: Our lifeguards are integral to the running of our centres, so as well progressing into senior lifeguard positions you can move into other centre management roles in one of our 55 facilities.
A place for you: Our centres are close-knit and friendly, and we rely on each other for support. As well as the backing of the team you'll also find all the resources you need for career progression through Serco Learning.
What we offer
- Holidays:21 days pro rata plus bank holidays
- Pension:Up to 6% contributory pension scheme
- Training and development:Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships),mentoringopportunities, and a focus on internal progression
- Health and wellbeing:Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, free membership for Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts:Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity:Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks:Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
- For all Leisure benefits - Trust and Serco Leisure Employee Benefits
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Lifeguard in Basingstoke employer: Serco Limited
Serco Limited is an excellent employer, offering a dynamic work environment in Waterlooville where innovation meets national security. With a strong focus on employee development through comprehensive training programs and a generous benefits package including 25 days of holiday and a contributory pension scheme, Serco fosters a culture of collaboration and growth, making it an ideal place for Electronics & Hardware Engineers to thrive and contribute meaningfully to defence technology.
StudySmarter Expert Advice🤫
We think this is how you could land Lifeguard in Basingstoke
✨Tip Number 1
Familiarise yourself with the specific safety protocols and emergency procedures at Basingstoke Aquadrome. Understanding their unique environment will show your commitment to safety and readiness to handle any situation.
✨Tip Number 2
Engage with the local community by attending events or visiting the leisure centre before applying. This will help you understand the clientele and demonstrate your enthusiasm for being part of the team.
✨Tip Number 3
Network with current lifeguards or staff at the leisure centre. They can provide insights into the role and the team dynamics, which can be beneficial during interviews.
✨Tip Number 4
Prepare for potential scenario-based questions in your interview. Think about how you would respond to various situations that may arise while on duty, showcasing your problem-solving skills and vigilance.
We think you need these skills to ace Lifeguard in Basingstoke
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Lifeguard. Familiarise yourself with the job description and the skills required, such as customer service and safety awareness.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous experience in customer service or similar roles. Mention specific instances where you've demonstrated vigilance and the ability to handle pressurised situations.
Showcase Your Qualifications:Ensure you clearly state your National Pool Lifeguard Qualification or equivalent in your application. If you have additional certifications related to safety or first aid, include those as well.
Personalise Your Application:Tailor your cover letter to reflect your enthusiasm for the role and the organisation. Mention why you want to work at Basingstoke & Deane Community Leisure Trust and how you can contribute to their goal of getting more people active.
How to prepare for a job interview at Serco Limited
✨Show Your Customer Service Skills
As a lifeguard, you'll be interacting with customers of all ages. Be prepared to share examples of how you've provided excellent customer service in previous roles, highlighting your ability to handle different situations and maintain a positive attitude.
✨Demonstrate Safety Awareness
Safety is paramount in this role. During the interview, discuss your understanding of safety protocols and how you would respond in emergency situations. This will show that you're vigilant and ready to act when needed.
✨Highlight Your Swimming Proficiency
Since strong swimming skills are essential, be ready to talk about your swimming background. If you have any certifications or relevant experience, make sure to mention them to reinforce your capability as a lifeguard.
✨Emphasise Teamwork and Support
The role requires working closely with a supportive team. Share experiences where you've collaborated effectively with others, showcasing your ability to contribute to a close-knit environment and support your colleagues.
