At a Glance
- Tasks: Design and develop engaging learning solutions for Armed Forces personnel.
- Company: Join Serco, a leader in supporting essential public services.
- Benefits: Competitive salary, comprehensive training, and a collaborative team environment.
- Why this job: Make a real impact on national defence through innovative learning design.
- Qualifications: Experience in eLearning design and strong communication skills required.
- Other info: Hybrid working with opportunities for travel and career growth.
The predicted salary is between 32000 - 40000 £ per year.
Serco - Armed Forces Recruitment Service FTC 24 months, Full Time Hybrid Working - MOD Abbywood base but will require travel to Army HQ Andover and working from home 2-3 days a week. Up to £40,000 per annum + Corporate Benefits Package.
We are recruiting for a Learning & Development Designer to join our Armed Forces Recruitment Service (AFRS) contract. This is a diverse role where you will be responsible for designing, developing, and maintaining high-quality learning solutions for AFRS civilian and service personnel. This role creates engaging blended learning - eLearning, videos, guides, workshops, and systems training - while ensuring alignment with Defence Systems Approach to Training (DSAT), business needs, and external quality standards.
Key Responsibilities- Design and creation of learning content across digital, face-to-face, and blended formats.
- Maintain the AFRS content library and ensure materials support capability growth.
- Work closely with SMEs, delivery leads and the L&D team to scope, design, and implement training.
- Use and maintain the Defence Learning Environment (DLE), SharePoint and e-portfolio systems.
- Ensure all learning meets DSAT methodology and external quality requirements.
- Evaluate and improve learning using data, feedback, and insights.
- Provide expert advice on learning design, user experience, and blended learning methods.
- Manage design projects within scope, time, and budget.
- Strong knowledge of eLearning design, LMS platforms, and digital learning tools (e.g., Articulate, Rise, Vyond, and DLE).
- Understanding of L&D models, blended learning, and user-centred design.
- Excellent communication, stakeholder management, and organisational skills.
- Ability to work creatively, manage priorities, and drive continuous improvement.
- Commercial L&D experience desirable.
- Experience of DSAT is desirable.
- The ability to gain BPSS and SC clearance is required; UK travel as needed.
Why Serco: We support essential public services. In AFRS, your work directly improves capability, readiness, and performance for service personnel and civilian staff. You're not just designing learning - you're strengthening national defence outcomes.
What we offer- A competitive salary and benefits package.
- Comprehensive training and development opportunities.
- A collaborative team environment with strong leadership.
- The chance to make a real difference in the justice system.
- Up to 6% contributory pension scheme.
Leanring and Development Designer employer: Serco Limited
Contact Detail:
Serco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leanring and Development Designer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Serco, especially those in L&D roles. A friendly chat can give us insider info on the company culture and what they really value in candidates.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your best eLearning designs and projects. We want to see how you’ve tackled challenges and created engaging learning experiences that align with DSAT standards.
✨Tip Number 3
Practice makes perfect! Get ready for the interview by rehearsing answers to common questions about L&D methodologies and your experience with digital tools. We’re all about confidence and clarity!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Leanring and Development Designer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Learning & Development Designer role. Highlight your experience with eLearning design and any relevant tools like Articulate or Vyond. We want to see how your skills align with our needs!
Showcase Your Creativity: This role is all about designing engaging learning solutions, so don’t hold back! Include examples of your previous work, whether it’s videos, guides, or workshops. We love seeing innovative ideas that can enhance learning experiences.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. We appreciate a well-organised application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Serco Limited
✨Know Your Learning Design Tools
Familiarise yourself with the eLearning design tools mentioned in the job description, like Articulate and Vyond. Be ready to discuss how you've used these tools in past projects and how they can enhance learning experiences.
✨Understand DSAT Methodology
Make sure you have a solid grasp of the Defence Systems Approach to Training (DSAT). Prepare to explain how you would align your learning solutions with DSAT principles and external quality standards during the interview.
✨Showcase Your Stakeholder Management Skills
Since this role involves working closely with SMEs and delivery leads, think of examples where you've successfully managed stakeholder relationships. Highlight your communication skills and how you’ve collaborated to achieve project goals.
✨Prepare for Project Management Questions
Be ready to discuss how you manage design projects within scope, time, and budget. Share specific examples of past projects where you demonstrated your organisational skills and ability to drive continuous improvement.