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- Tasks: Ensure a safe and secure environment for patients and staff at Forth Valley Royal Hospital.
- Company: Join a dedicated team committed to compassionate care and safety.
- Benefits: Gain valuable experience, develop skills, and contribute to community wellbeing.
- Why this job: Make a real difference in people's lives while working in a dynamic hospital setting.
- Qualifications: SIA Licence required; strong communication and calm under pressure essential.
- Other info: Opportunity for personal growth and making impactful connections.
The predicted salary is between 24000 - 36000 £ per year.
Ready to impact a better future? As a Security and Car Parking Officer in our Forth Valley Royal Hospital team, you'll help maintain a safe, welcoming, and secure environment for patients, visitors, and colleagues. Your work will play a vital role in keeping the hospital running smoothly - and ensuring everyone on site feels supported, protected, and reassured.
Every day, you'll contribute to a safer hospital community by responding calmly to unpredictable situations, supporting vulnerable individuals, and upholding our commitment to delivering a compassionate, professional service. It's purposeful work that helps impact a better future for everyone who depends on this essential facility.
What you’ll do as a Security and Car Parking Officer
- Provide a visible and reassuring security presence across all hospital areas, supporting a calm and safe environment for patients, visitors, and colleagues.
- Deliver a polite, efficient, and compassionate car parking service, ensuring compliance with NHS Forth Valley and Serco car parking policies.
- Assist in searches for missing patients using CCTV, collaborate with emergency services, and help return individuals safely.
- Respond as a first line to violent or aggressive behaviour, using appropriate restraint techniques when required to protect others.
- Monitor security systems, medical alarms, CCTV equipment, and follow data protection legislation and site procedures.
- Manage daily car park operations, ensuring access for emergency vehicles and addressing policy infringements appropriately.
- Undertake internal and external patrols, checking wards, corridors, closed areas, and high risk zones to maintain site security.
Does this sound like you?
You’ll be a great fit for this role if you have:
- A valid, in date SIA Licence (Security Guarding and Door Supervision, plus CCTV).
- A calm, focused approach with the ability to work under pressure and respond professionally to unpredictable situations.
- Strong communication skills and the ability to support people with care and empathy.
- Experience using monitoring systems and the confidence to work independently while following procedures.
- The ability to manage difficult or sensitive interactions with discretion and resilience.
This role requires membership of the PVG Scheme, which involves a detailed check of spent and unspent convictions and other relevant information to ensure safeguarding compliance. You will also complete an Occupational Health Questionnaire so we can provide any necessary support to help you carry out your responsibilities.
Security and Car Parking Officer-Forth Valley Royal Hospital in Larbert employer: Serco Limited
Contact Detail:
Serco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security and Car Parking Officer-Forth Valley Royal Hospital in Larbert
✨Tip Number 1
Get to know the hospital environment! Familiarise yourself with the layout and key areas of Forth Valley Royal Hospital. This will not only help you feel more confident during your interview but also show that you're genuinely interested in the role.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your calm and focused approach can handle unpredictable situations. We want to hear how you’ve dealt with challenges in the past, so have some examples ready!
✨Tip Number 3
Showcase your communication skills! During the interview, demonstrate your ability to support people with care and empathy. Remember, this role is all about making others feel safe and reassured, so let that shine through.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining our team at Forth Valley Royal Hospital. Let’s make a difference together!
We think you need these skills to ace Security and Car Parking Officer-Forth Valley Royal Hospital in Larbert
Some tips for your application 🫡
Show Your Passion: When writing your application, let us see your enthusiasm for the role! Share why you want to be a Security and Car Parking Officer and how you can contribute to a safe and welcoming environment at Forth Valley Royal Hospital.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your background aligns with our needs, so don’t hesitate to showcase your SIA Licence and any previous security roles.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and suitability for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Serco Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security and Car Parking Officer. Familiarise yourself with the key tasks mentioned in the job description, like managing car park operations and responding to emergencies. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Calmness Under Pressure
Given the unpredictable nature of the job, it's crucial to convey your ability to stay calm in stressful situations. Prepare examples from your past experiences where you successfully managed difficult interactions or emergencies. This will highlight your resilience and suitability for the role.
✨Emphasise Communication Skills
Strong communication is key in this position. Be ready to discuss how you've effectively communicated with others in previous roles, especially in sensitive situations. Use specific examples to illustrate your empathy and ability to support vulnerable individuals, as this aligns perfectly with the hospital's values.
✨Familiarise Yourself with Relevant Policies
Understanding NHS Forth Valley and Serco car parking policies is essential. Research these policies and be prepared to discuss how you would ensure compliance in your role. This shows that you're proactive and ready to uphold the standards expected in the hospital environment.