Serco is seeking a Product Support Technical Engineer to optimise our Managed Desktop Service (MDS) estate. You will manage Windows 11, macOS and ChromeOS devices via Microsoft Intune, provisioning, deployment, security and lifecycle management in a hybrid Solihull/Hook office setup.
You’ll provide advanced 3rd-line support, implement robust end-user computing solutions, and continuously improve endpoint security and compliance across the estate.
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Hybrid Endpoint Engineer: Intune & Modern Desktop employer: Serco Limited
Serco Limited is an excellent employer, offering a supportive work culture that values integrity and teamwork within the challenging environment of HMP Fosse Way. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while contributing to meaningful outcomes in justice and offender support. With a commitment to employee well-being and a focus on compliance and accuracy, Serco fosters a rewarding atmosphere for those dedicated to making a difference.
