Serco Limited is recruiting a Contact Centre Advisor for Health Assessment Advisory Services in Bristol. This hybrid role combines office days with work-from-home flexibility, delivering service to benefit claimants and gathering information with empathy.
You will handle inbound inquiries, advise customers per the Care Act framework, maintain accurate records, and support colleagues to ensure a helpful, respectful experience. 37.5 hours weekly.
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Hybrid Contact Centre Advisor – Health Assessments employer: Serco Limited
Serco Limited is an excellent employer, offering a supportive work culture that values integrity and teamwork within the challenging environment of HMP Fosse Way. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while contributing to meaningful outcomes in justice and offender support. With a commitment to employee well-being and a focus on compliance and accuracy, Serco fosters a rewarding atmosphere for those dedicated to making a difference.
