At a Glance
- Tasks: Analyse data to spot trends and improve safety performance using advanced analytics.
- Company: Join Serco, a global leader in delivering essential services across vital sectors.
- Benefits: Flexible working, competitive salary, health support, and career development opportunities.
- Other info: Dynamic team environment with a focus on diversity and inclusion.
- Why this job: Make a real impact on safety culture and operational decision-making with innovative insights.
- Qualifications: Experience in data analysis, advanced Excel, and Power BI skills required.
The predicted salary is between 30000 - 40000 £ per year.
Here at Serco, we are looking for a curious, analytical and forward-thinking HSEQ Performance & Insight Analyst to join our Health & Safety team. This role is ideal for someone with a naturally inquisitive mindset who enjoys exploring data, spotting trends others might miss, and turning information into insight that influences real operational change. This role goes beyond traditional reporting. You will play a key part in helping the business anticipate risks, identify emerging safety trends, and strengthen our data-driven safety culture.
You will use advanced analytics, modern reporting tools, and emerging technologies such as AI-enabled analysis and automation to generate meaningful insight that supports operational decision-making and safety improvement campaigns. If you enjoy asking what does the data really tell us? and using creativity, technology and analytical thinking to improve how organisations understand safety performance, this role offers an exciting opportunity to make a real impact.
As part of this you will:
- Analyse divisional HSEQ data to identify emerging trends, risk patterns and performance themes that support proactive risk management.
- Interpret complex operational data and translate findings into clear, actionable insights that influence operational performance and safety initiatives.
- Produce and manage monthly Business Performance Reports (BPRs) using Excel and Power BI, ensuring data is accurate, validated and meaningful.
- Design and maintain advanced Power BI dashboards and analytical models that provide forward-looking performance insight.
- Use advanced Excel techniques and data querying to conduct deeper analysis and uncover hidden trends.
- Explore and apply AI tools, automation and advanced analytical techniques to modernise reporting processes and enhance predictive capability.
- Develop leading indicators and predictive insight to help the organisation anticipate safety risks rather than simply report on past performance.
- Challenge existing metrics, reporting approaches and data quality to improve analytical maturity and reliability.
- Manage the Assure role account mailbox, responding to queries and administering system access in line with governance standards.
What you will need to do the role:
- Proven experience in MI, business intelligence, or operational performance reporting.
- Advanced Excel skills, including Power Query, Power Pivot and structured data modelling.
- Strong Power BI capability, including data modelling, DAX, dashboard design and governance.
- Experience analysing operational or safety/compliance data (e.g. incidents, audits, inspections, regulatory reporting).
- Ability to develop forward-looking or predictive analytics capability.
- Experience using AI-enabled analytical tools or automation to improve reporting and insight generation - desirable.
- Professional certifications in Power BI, data analytics or business intelligence - desirable.
Why Serco:
- Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth.
- You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors.
- Personal growth, achievement and development won't be hard to find.
- You will also work with great people in a highly motivated, supportive environment where no two days are the same.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more.
- A wealth of career development training to suit your future aspirations.
HSEQ Performance & Insight Analyst employer: Serco Limited
At Serco, we pride ourselves on being an excellent employer, offering a dynamic and supportive work environment where your analytical skills can truly shine. As an HSEQ Performance & Insight Analyst, you'll engage in meaningful work that directly impacts safety and operational excellence, all while enjoying flexible working arrangements and a wealth of career development opportunities. Our commitment to diversity, inclusion, and employee wellbeing ensures that you will thrive both personally and professionally in our collaborative culture.
StudySmarter Expert Advice🤫
We think this is how you could land HSEQ Performance & Insight Analyst
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Serco Limited!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace HSEQ Performance & Insight Analyst
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Serco Limited, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Serco Limited
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Serco Limited’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
