At a Glance
- Tasks: Lead daily operations at a busy recycling centre and support effective waste management.
- Company: Join a top international employer committed to sustainability and community impact.
- Benefits: Enjoy 25 days holiday, pension scheme, and extensive training opportunities.
- Other info: Be part of a supportive culture with clear paths for career growth.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in a supervisory role with strong communication and IT skills.
The predicted salary is between 36191 - 36191 € per year.
Location: Household recycling centre, Sandwell, B69 2BP
Salary: £36,191.59 per annum plus shift allowance
Schedule: Full time 37 hours per week, working 5 out of 7 days including weekend working and bank holidays.
Ready to impact a better future? As an HRC Supervisor in our Household Recycling Centre team, you'll lead the day‑to‑day running of a busy civic amenity site, ensuring safe, compliant, and high‑quality service delivery. You'll play a key role in helping communities recycle more effectively and reduce waste. In this role, your work has real purpose. You'll support the public to separate waste correctly, maximise recycling rates, and ensure operations run smoothly and safely. Every day, your leadership helps create a cleaner, more sustainable environment while delivering a positive impact on local communities.
What you'll do as a HRC Supervisor:
- Oversee daily operations of the Household Recycling Centre, ensuring full compliance with regulations and site procedures
- Lead, motivate, and support a team of colleagues to deliver excellent service and maintain high standards
- Manage rotas, timesheets, absence, and overtime requirements
- Monitor performance against key service targets and ensure accurate waste reporting and data recording
- Maintain site standards, including cleanliness, safety, and upkeep of equipment and facilities
- Build strong relationships with colleagues, managers, and members of the public to support effective service delivery
Does this sound like you?
- Proven experience in a supervisory role, with the ability to lead and motivate a team
- Strong communication and interpersonal skills, with a focus on customer service
- Confidence using IT systems, including basic Microsoft Office applications
- The ability to work independently, solve problems, and adapt to changing priorities
- A willingness to learn, develop, and undertake relevant training, including industry certifications
Discover all you need to keep growing:
We're one of the top 1% of international employers, so you can have confidence you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer:
- Holidays: 25 days plus 8 bank holidays
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime Healthline, wellbeing app, 30% off at Serco managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let’s impact a better future, together. Apply today.
Household Recycling Centre Supervisor employer: Serco Limited
As a Household Recycling Centre Supervisor in Sandwell, you'll join a leading employer committed to sustainability and community impact. With a strong focus on employee development, we offer extensive training opportunities, a supportive work culture, and a range of benefits including a generous pension scheme and health resources. Here, your leadership will not only enhance recycling efforts but also contribute to a cleaner environment, making your role both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Household Recycling Centre Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the Household Recycling Centre and its values. This will help you connect with the interviewers and show that you're genuinely interested in making a positive impact.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or solved a problem. Be ready to share these during your interview to demonstrate your supervisory skills and how you can motivate others.
✨Tip Number 3
Show off your communication skills! Since this role involves interacting with the public and your team, be prepared to discuss how you handle difficult conversations or provide excellent customer service. It’s all about making connections!
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the role or the team. This shows your enthusiasm and helps you figure out if it’s the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Household Recycling Centre Supervisor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in supervisory roles. We want to see how your skills align with the responsibilities of leading a team at the Household Recycling Centre.
Showcase Your Communication Skills:Since strong communication is key for this role, don’t forget to mention any experiences where you’ve effectively interacted with customers or team members. We love seeing examples of how you’ve built relationships in previous jobs!
Highlight Your Problem-Solving Abilities:We’re looking for someone who can adapt to changing priorities and solve problems on the go. Share specific instances where you’ve successfully navigated challenges in a work environment to demonstrate your capability.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application!
How to prepare for a job interview at Serco Limited
✨Know Your Stuff
Make sure you understand the role of an HRC Supervisor inside out. Familiarise yourself with the key responsibilities, such as compliance with regulations and team management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved service delivery. Highlight how you motivated your colleagues and maintained high standards, as this is crucial for the role. Be ready to discuss specific challenges you faced and how you overcame them.
✨Communicate Clearly
Strong communication is key in this role, so practice articulating your thoughts clearly. Think about how you would explain complex recycling processes to the public or how you would handle conflicts within your team. Good interpersonal skills can set you apart from other candidates.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and adaptability. Prepare for questions like how you would handle a busy day at the centre or manage a team member's absence. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
