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For Companies At a Glance
- Tasks: Transport patients and equipment safely within the hospital while providing compassionate care.
- Company: Join a leading healthcare provider dedicated to high-quality patient service.
- Benefits: Competitive salary, generous holiday allowance, and extensive training opportunities.
- Why this job: Make a real difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: Customer service experience and ability to handle physical tasks required.
- Other info: Flexible shifts available, including nights and weekends, with a focus on personal wellbeing.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Hospital Porter Location: Great Western Hospital, Swindon, SN3 6BB Salary: £12.51 per hour days + Night and Weekend pay enhancements Schedule: Full time – 38.5 hours per week, 6-month Fixed term contract, Mixture of days and Nights 4 on 4 off 12-hour shifts.
What you’ll do as a Hospital Porter
- Transport patients safely and respectfully between wards, departments and clinical areas using wheelchairs, trolleys, beds or walking support when required.
- Move equipment and furniture across the site to support hospital operations, ensuring correct storage, cleanliness and safe use.
- Carry out non‑patient portering tasks including transporting medical specimens, pharmaceutical products, blood products, medical gases and confidential medical records.
- Support waste management by safely moving and disposing of clinical, general, confidential, sharps and bulky waste in line with infection control procedures.
- Handle mail, goods and materials, ensuring secure and efficient distribution across the hospital.
- Follow all health, safety and infection‑control procedures, reporting any faults, incidents or hazards promptly and accurately.
What you’ll need
- Empathy, a helpful and cooperative manner and the ability to support patients with dignity and care.
- Good interpersonal and communication skills with the ability to work well independently and as part of a team.
- Experience working in a manual‑handling or customer‑facing role.
- The physical ability to meet the demands of a busy hospital environment, including pushing, pulling and long periods of standing.
Vetting and checks
An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
- Salary: Competitive salaries with annual reviews
- Pension: Up to 6% contributory pension scheme
- Holidays: 25 days\’ annual leave plus bank holidays
- Training and development: Wide range of learning opportunities with over 1,100 internal courses, funding for qualifications and apprenticeships, mentoring opportunities, and focus on internal progression
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime Healthline, wellbeing app, Simply Health cash plans, 30% off at Serco-managed leisure centres
- Discounts: Save across around 1,000 retailers
- Employee networks: Dedicated networks for support, challenges, ideas, and community
- Charity: Paid volunteering day each year; payroll giving scheme
Let’s impact a better future, together. Apply today.
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Hospital Porter employer: Serco Limited
Contact Detail:
Serco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospital Porter
✨Tip Number 1
Get to know the hospital environment! Familiarise yourself with the layout, departments, and key personnel. This will not only help you feel more confident during your interview but also show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Hospital Porter, you'll be interacting with patients, staff, and visitors. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation with compassion and professionalism.
✨Tip Number 3
Showcase your flexibility! Be ready to discuss how you've adapted to changing situations in previous roles. Highlighting your ability to work under pressure and respond to emergencies will make you stand out as a candidate.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for the Hospital Porter position directly. Plus, it shows you're proactive and serious about joining our team at Great Western Hospital.
We think you need these skills to ace Hospital Porter
Some tips for your application 🫡
Show Your Compassion: When writing your application, make sure to highlight your ability to demonstrate compassion and empathy. This role is all about providing a dignified service, so share any relevant experiences that showcase your caring nature.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, especially those related to manual handling and customer service. We want to see how you can contribute to our high-quality portering service!
Tailor Your Application: Make sure to tailor your application to the specific requirements of the Hospital Porter role. Mention your understanding of health and safety regulations and your willingness to work flexible hours, as these are key aspects of the job.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you’ll find all the information you need about the role there too!
How to prepare for a job interview at Serco Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hospital Porter. Familiarise yourself with the tasks mentioned in the job description, such as patient transport and waste management. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Compassion
As a Hospital Porter, empathy and compassion are key. Prepare examples from your past experiences where you've shown these qualities, whether in customer service or other roles. This will help you connect with the interviewers and illustrate that you embody the values they’re looking for.
✨Demonstrate Your Ability to Handle Pressure
The role may involve stressful situations, so be ready to discuss how you've managed pressure in the past. Think of specific instances where you successfully navigated challenging circumstances, and explain how you maintained professionalism and efficiency.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how the hospital supports its staff during busy periods. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
