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- Tasks: Manage the entrance lobby and greet visitors with a smile.
- Company: Leading international service provider with a focus on customer experience.
- Benefits: Competitive pay, 25 days holiday, and a pension scheme.
- Why this job: Be the face of the company and create memorable experiences for visitors.
- Qualifications: Customer service experience and strong interpersonal skills required.
- Other info: Join a dynamic team in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading international service provider is hiring a Receptionist for their facility in Leicester. This role involves managing the entrance lobby, greeting visitors, and ensuring compliance with security protocols.
Ideal candidates should possess:
- a customer service background
- strong interpersonal skills
- excellent IT capabilities
The position offers competitive compensation and benefits, including 25 days of holiday and a contributory pension scheme.
Front Desk & Visitor Experience Specialist employer: Serco Limited
Contact Detail:
Serco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk & Visitor Experience Specialist
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and services will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your greeting skills! As a Front Desk & Visitor Experience Specialist, first impressions matter. Role-play with a friend to nail that warm and welcoming vibe.
✨Tip Number 3
Prepare examples of how you've handled customer service situations in the past. We want to hear about your interpersonal skills in action, so think of specific stories that highlight your strengths.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're keen on joining our team.
We think you need these skills to ace Front Desk & Visitor Experience Specialist
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've made visitors feel welcome and valued in previous roles.
Be Personable and Professional: When writing your application, keep it friendly yet professional. We’re looking for someone who can greet visitors with a smile, even through their words!
Tailor Your Application: Don’t just send the same application everywhere! Customise your CV and cover letter to reflect the skills and experiences that match the Front Desk role. It shows us you’re genuinely interested.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Serco Limited
✨Know the Company Inside Out
Before your interview, do some research on the company. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Front Desk & Visitor Experience Specialist, your customer service skills are crucial. Prepare examples from your past experiences where you successfully handled difficult situations or provided exceptional service. This will demonstrate your capability to excel in this role.
✨Practice Your IT Skills
Since the job requires excellent IT capabilities, brush up on any relevant software or tools you might be using. If possible, practice common tasks you might encounter in the role, so you can confidently discuss your proficiency during the interview.
✨Prepare for Security Protocol Questions
Given the importance of compliance with security protocols, be ready to discuss how you would handle various scenarios related to visitor management and security. Think about past experiences where you ensured safety and security, and be prepared to share those insights.
