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- Tasks: Manage the entrance lobby and provide a warm welcome to visitors.
- Company: Leading international service provider with a focus on security and professionalism.
- Benefits: Competitive salary, 25 days holiday, pension scheme, and extensive training.
- Why this job: Join a dynamic team and make a positive impact on visitor experiences.
- Qualifications: Previous customer service experience and strong people skills required.
- Other info: Great opportunity for personal growth in a secure environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading international service provider is seeking a Receptionist at HMP Fosse Way, Leicester. The role involves managing the entrance lobby, providing a professional service to visitors, and ensuring compliance with security protocols.
Candidates should have:
- Previous customer service experience
- Strong people skills
- Excellent IT skills
The position offers a competitive salary and benefits including 25 days of holiday, a contributory pension scheme, and extensive training opportunities.
Front Desk Receptionist – Friendly, Secure Welcome employer: Serco Limited
Contact Detail:
Serco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Receptionist – Friendly, Secure Welcome
✨Tip Number 1
Make sure to research HMP Fosse Way and understand their values. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to get comfortable with common reception scenarios. This will boost your confidence when interacting with visitors.
✨Tip Number 3
Don’t underestimate the power of a follow-up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like this one. Plus, it shows you're proactive and tech-savvy, which is key for a Front Desk Receptionist.
We think you need these skills to ace Front Desk Receptionist – Friendly, Secure Welcome
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've made visitors feel welcome and secure in past roles, so share specific examples that showcase your people skills!
Be Professional and Personable: Since the role is all about providing a friendly and professional service, let your personality shine through in your written application. Use a warm tone while maintaining professionalism to show us you’re the right fit for our team.
Highlight Your IT Skills: As a Front Desk Receptionist, you'll need to be comfortable with various IT systems. Make sure to mention any relevant software or tools you’ve used before, as this will help us see how you can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Serco Limited
✨Know the Company
Before your interview, take some time to research the company and its values. Understanding their mission and how they operate will help you align your answers with what they’re looking for in a Front Desk Receptionist.
✨Showcase Your People Skills
As a Receptionist, you'll be the first point of contact for visitors. Prepare examples from your previous customer service experience that highlight your ability to handle different situations with a friendly and professional approach.
✨Familiarise Yourself with Security Protocols
Since the role involves compliance with security protocols, brush up on common practices in reception areas. Be ready to discuss how you would handle sensitive situations while maintaining a secure environment.
✨Demonstrate Your IT Skills
The job requires excellent IT skills, so be prepared to talk about your experience with relevant software and tools. If possible, mention specific systems you've used and how they helped improve your efficiency in previous roles.
