At a Glance
- Tasks: Conduct health assessments and create detailed reports while engaging with customers.
- Company: Join a supportive team focused on health and wellbeing.
- Benefits: Enjoy 25 days holiday, hybrid working, and bonuses for performance and training.
- Other info: Access to extensive training, discounts, and employee networks for support and inclusion.
- Why this job: Make a real difference in people's lives while developing your professional skills.
- Qualifications: Must be a registered healthcare professional with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
What you'll do as a Functional Assessor:
- Speak with customers by phone, face to face or online.
- Carry out functional health assessments and gather accurate, detailed information.
- Consult with treating healthcare professionals where appropriate.
- Produce fair, high-quality reports on behalf of the Department for Work and Pensions.
- Use your observational, communication and note taking skills to ensure every customer is treated with care and respect.
Does this sound like you? You'll be a great fit for this role if you have:
- One year of post registration experience as a Nurse (RGN, RMN, RNLD), Occupational Therapist, Physiotherapist, Paramedic or Pharmacist.
- Full registration with a relevant UK regulatory body (NMC, HCPC or equivalent), with an active PIN and no restrictions.
- Strong communication and listening skills, with the ability to write concise, accurate reports.
- Good IT skills and the ability to work efficiently under time pressures.
Vetting and checks:
All our Functional Assessors must successfully complete the full pre-employment security screening process, including an Enhanced DBS check, before starting in role.
What we offer:
- Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year).
- Pension: Up to 6% contributory pension scheme.
- Hybrid working opportunities: Functional Assessors have the opportunity to work from home and the assessment centre.
- Training Bonus: A one off 5% bonus upon becoming an approved assessor with the DWP.
- Quarterly Bonus: A 10% performance-based bonus scheme, once you're an approved Functional Assessor.
- Incentives: Financial rewards for additional skills developed in role.
- Registration costs: We'll reimburse you for your professional subscription fees and support you with your revalidation.
- Training and development: A comprehensive training programme is provided before undertaking assessments independently. Huge opportunities for CPD including over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco managed leisure centres, and 24/7 access to a virtual GP service.
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- Charity: Paid volunteering day, tax free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity.
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Functional Assessor in Essex employer: Serco Limited
As a Functional Assessor with us, you'll join a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. Enjoy a competitive benefits package including generous holiday allowances, hybrid working options, and extensive training opportunities, all while making a meaningful impact in the lives of our customers. Our commitment to your development is evident through our comprehensive training programmes and numerous CPD opportunities, ensuring you thrive in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Functional Assessor in Essex
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation's values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills as a Nurse, Occupational Therapist, or other relevant roles can directly benefit the Functional Assessor position.
✨Tip Number 3
Show off your communication skills! During the interview, make sure to listen carefully and respond thoughtfully. Use examples from your experience to demonstrate how you've effectively communicated with customers and healthcare professionals in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you fresh in their minds.
We think you need these skills to ace Functional Assessor in Essex
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your communication and observational skills in your application. We want to see how you can use these skills to treat customers with care and respect, just like we do at StudySmarter.
Be Concise and Accurate:When writing your application, keep it clear and to the point. We appreciate concise reports, so show us you can write accurately and effectively right from the start!
Tailor Your Application:Don’t just send a generic application! Tailor it to the Functional Assessor role by mentioning your relevant experience and how it aligns with what we’re looking for. This shows us you’re genuinely interested in joining our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Serco Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Functional Assessor. Familiarise yourself with the key tasks like conducting health assessments and producing reports. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication is crucial for this position, prepare examples from your past experiences where you've effectively communicated with clients or colleagues. Practice articulating your thoughts clearly, as this will demonstrate your ability to engage with customers respectfully and accurately.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and observational skills. Think about situations where you've had to gather detailed information or consult with healthcare professionals. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Ready to Discuss IT Proficiency
As good IT skills are essential, be prepared to discuss your experience with relevant software or tools. If you've used any specific systems for report writing or data management, mention them. This will reassure the interviewers that you can handle the technical aspects of the job efficiently.
